Liability Claims Handler

Davies; Leeds; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company is seeking a Liability Claims Handler to join their Casualty team in Leeds. Ideal candidates will possess experience in EL and PL claims, and will be responsible for managing claims through effective communication and thorough investigations.

Benefits

Davies Incentive Plan

25 days holiday per year

Family Cover Private Medical Insurance

Simply Health Care Cash Plan

WeCare – 24/7 online GP and mental health support

Death in Service and Critical Illness Cover

Pension Contribution

Cycle to Work Scheme

Discounted Gourmet Society Membership

Access to Online Discount Sites

Qualifications

• Experience handling EL & PL claims.
• Knowledge of how to value an injury claim.
• Ability to take responsibility for one's own workload.

Responsibilities

• Liaison with Insurers, Policyholders, and Brokers.
• Investigation of allocated claims and necessary follow-ups.
• Preparation of detailed reports and negotiating settlements.

Skills

Good communications skills

Excellent customer service

Strong IT skills

Good planning and organisational skills

Ability to work as part of a team

Job description

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Description

Davies are looking to recruit a talented Liability Claims Handler to join our growing Casualty team, the ideal candidate will have experience with EL (Employer Liability)/PL (Public Liability) Claims and Liability investigation.

Department: Claims Management

Location: Leeds

Description

Davies are looking to recruit a talented Liability Claims Handler to join our growing Casualty team, the ideal candidate will have experience with EL (Employer Liability)/PL (Public Liability) Claims and Liability investigation.

This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.

At Davies, we value transferable skills and qualities that focus on what you can bring to the role.

Key Responsibilities

• Liaison with Insurers, Policyholders and Brokers
• Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate
• Obtaining all necessary evidence and relevant documentation
• Determining appropriate actions for the resolution of the case
• Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum, and tactics
• Negotiating settlement where appropriate, within agreed authority limits
• Corresponding with all parties professionally to proactively progress the case to conclusion
• Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times
• Maintaining a proper reserve at all times by regular review
• Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company
  
  
  

Skills, Knowledge & Expertise

Essential:

• Experience handling EL & PL claims
• Knowledge of how to value an injury claim
• Good communications skills at all levels
• Excellent customer service
• The ability to work as part of a team
• Take responsibility for your own workload
• Must be able demonstrate adaptability and flexibility
• Good planning and organisational skills
• Strong IT skills

Desirable:

• Knowledge of reserving philosophies
• Knowledge of Civil Procedure Rules and the Claims Portal
  
  

Job Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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