Lewisham Flow Advanced Practitioner

www.healthjobsuk.com - jobboard; Lewisham; On-site; GBP 54,000 - 61,000; Full time

Job summary

A leading mental health trust in Lewisham is seeking a Right Care Coordinator to enhance patient flow and discharge processes. This Band 7 role involves working closely with multidisciplinary teams to ensure timely discharges and improve patient outcomes. The successful candidate will be part of a supportive environment that values staff development and offers a comprehensive benefits package.

Benefits

Generous pay, pensions and leave

Flexible working options

Career development opportunities

Competitive car lease deals

Keyworker housing available

NHS discounts available

Counselling services

Cycle to work scheme

Season ticket loan

Staff restaurants

Qualifications

• Demonstrable experience with patients with acute mental health problems.
• Experience of working with multidisciplinary teams.
• Experience in adult acute mental health settings.

Responsibilities

• Collaborate with professionals to facilitate patient discharge.
• Support discharge planning from day one of admission.
• Communicate effectively with patients and carers about discharge plans.

Skills

Communication

Collaboration

Problem Solving

Organizational Skills

Education

Evidence of willingness to undertake further personal development

Job description

Main area Lewisham Right Care & Acute and Crisis pathway Grade Band 7 Contract Permanent Hours 37.5 hours per week (Full Time 37.5 hours per week- Monday - Friday (9-5)) Job ref 334-NUR-6658013-LF

Employer South London and Maudsley NHS Foundation Trust Employer type NHS Site The Ladywell Unit Town Lewisham Salary £54,320 - £60,981 per annum inc of High Cost Allowances Salary period Yearly Closing 03/06/2025 23:59

Lewisham Flow Advanced Practitioner

Band 7

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role.We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.

As a Trust we are happy to talk flexible working.

Job overview

An opportunity has arisen for a Right Care Coordinator in our Right Care Team based at the Ladywell Hospital in Lewisham. The post holder will work as an experienced mental health support worker with our experienced service manager to facilitate discharge at the earliest opportunity for people that have been admitted into hospital.

The Right Care Practitioner will work across the Ladywell Unit wards and outside the borough, where and when necessary.

The primary purpose of this post is to support the Right Care Team in reducing length of stay within inpatient and complex care services and creating capacity and flow across the whole mental health system.

For further details please refer to attached advertisement.

Main duties of the job

• To work in collaboration with a broad range of professionals to gain intelligence regarding inpatient demand and anticipated discharges and extended periods of leave.

• To work closely with ward teams to support staff to be proactive about discharge planning from day one of admission.

• To be integral to decision-making about patient care and discharge in liaison with all other health professionals

• To assist the multidisciplinary team in diffusing difficult situations when discharge plans become complex or there is conflict with the carers / other health professionals and escalate to the Right Care Lead as necessary

• To work closely with multi-disciplinary teams to standardise good discharge planning practice throughout the Directorate.

• To communicate with all members of the multidisciplinary team when a concern is raised regarding a patients discharge, escalating to the Right Care Lead as necessary.

• To ensure good communication with patients and carers about plans for discharge.

•To be a visible presence on the inpatient wards to follow through with actions.

For further details, please refer to attached JD.

Working for our organisation

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer

Some of our benefits are highlighted here:

• Generous pay, pensions and leave,we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
• Work life balance,flexible working and support a range of flexible options, such as: part-time working and job sharing.
• Career development,There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
• Car lease,our staff benefits from competitive deals to lease cars
• Accommodation,our staff benefits from keyworker housing available which is available on selected sites
• NHS discounts,with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

Other benefits include:

• Counselling services
• Long service awards
• Cycle to work scheme
• Season ticket loan
• Staff restaurants

We look forward to receiving your application

Detailed job description and main responsibilities

•To liaise on a daily basis with the inpatient wards to understand any plans for movement, i.e., section 17 leave or discharge.

•To work collaboratively with the health care professionals, patients and carers to ensure appropriate standards of care and communication are met.

•To support advanced planning across 7 days.

•To support forecasting by ensuring estimated discharge dates are recorded and updated.

•To employ excellent clinical and communication skills with inpatient colleagues to achieve optimum utilisation of beds.

•To ensure accurate bed state information is maintained in conjunction with the inpatients wards and Acute Referral Centre (ARC) including admissions, discharges, patients on leave or AWOL and anticipated Mental Health Act Assessments and CTO recalls.

•To record patient flow data accurately ensuring all information is captured and updated from daily ward reviews, bed management, DCCM and FEDS.

•To identify and escalate barriers to discharge to the Right Care Lead and any other relevant parties using initiative and sound clinical judgment.

•To provide early warning of patient flow risks, considering potential solutions and taking corrective action as appropriate and / or escalating as required.

For further details please refer to attached JD.

Person specification

Qualifications

• Evidence of willingness to undertake further personal development.
• Evidence of continuing professional development.

Experience

• Demonstrable experience of contact with patients with acute mental health problems and complex needs
• Experience of working with multidisciplinary teams. Experience of working in adult acute mental health settings.
• Experience of developing systems, processes and new ways of working to optimise patient flow.
• Experience of bed management or discharge coordination processes.

Knowledge, Skills & Abilities

• Understanding of current mental health legislation and safeguarding processes. Good knowledge of the Mental Health Act.
• Understanding of confidentiality / data protection issues.
• Excellent communication skills, both written and verbal. Proficient IT skills
• Ability to form productive relationships with patients, carers, multidisciplinary staff and relevant stakeholders.
• Good organisation and prioritisation skills. Ability to work across professional / organisational boundaries.
• Ability to work under pressure Ability to think and work creatively to resolve problems.
• Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary.
• Able to gain easily the trust, confidence and respect of service users, their relatives and staff of a variety of levels and disciplines.
• Able to work with attention to detail.
• Understanding of capacity management and bed management procedures.
• Working knowledge of delayed discharge criteria and barriers to discharge.
• Evidence of undertaking audit work.

The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:

• Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice
• Ensuring that all our services and all staff understand and support our commitment
• We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity

Please note:

• That all applications for this post will need to be made online
• That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria
• That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible
• That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs
• That should you not have heard from us within three weeks from the closing date your application has not successful
• That priority consideration for applications may be given to at-risk NHS employees
• That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
• That we are a smoke-free Trust

SLaM is a Stonewall Diversity Champion , Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe’

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.