Lewisham Flow Advanced Practitioner

NHS; Lewisham; On-site; GBP 54,000 - 61,000; Full time

Job summary

The NHS is seeking a Lewisham Flow Advanced Practitioner to join the Right Care Team at Ladywell Hospital. This role involves facilitating patient discharges, collaborating with multidisciplinary teams, and ensuring effective communication regarding patient care. The position offers a competitive salary and a comprehensive benefits package, emphasizing career development and work-life balance.

Benefits

Generous pay, pensions and leave

Flexible working options

Career development programs

Car lease benefits

Keyworker housing

NHS discounts

Counselling services

Long service awards

Cycle to work scheme

Season ticket loan

Qualifications

• Experience with patients with acute mental health problems.
• Experience in multidisciplinary teams.
• Experience in bed management or discharge coordination.

Responsibilities

• Liaise daily with inpatient wards for discharge planning.
• Support advanced planning across 7 days.
• Record patient flow data accurately.

Skills

Communication

Clinical skills

Organisational skills

Problem-solving

Education

Evidence of continuing professional development

Job description

Go back South London and Maudsley NHS Foundation Trust

Lewisham Flow Advanced Practitioner

The closing date is 03 June 2025

An opportunity has arisen for a Right Care Coordinator in our Right Care Team based at the Ladywell Hospital in Lewisham. The post holder will work as an experienced mental health support worker with our experienced service manager to facilitate discharge at the earliest opportunity for people that have been admitted into hospital.

The Right Care Practitioner will work across the Ladywell Unit wards and outside the borough, where and when necessary.

The primary purpose of this post is to support the Right Care Team in reducing length of stay within inpatient and complex care services and creating capacity and flow across the whole mental health system.

For further details please refer to attached advertisement.

Main duties of the job

o To work in collaboration with a broad range of professionals to gain intelligence regarding inpatient demand and anticipated discharges and extended periods of leave.

o To work closely with ward teams to support staff to be proactive about discharge planning from day one of admission.

o To be integral to decision-making about patient care and discharge in liaison with all other health professionals

o To assist the multidisciplinary team in diffusing difficult situations when discharge plans become complex or there is conflict with the carers / other health professionals and escalate to the Right Care Lead as necessary

o To work closely with multi-disciplinary teams to standardise good discharge planning practice throughout the Directorate.

o To communicate with all members of the multidisciplinary team when a concern is raised regarding a patients discharge, escalating to the Right Care Lead as necessary.

o To ensure good communication with patients and carers about plans for discharge.

oTo be a visible presence on the inpatient wards to follow through with actions.

For further details, please refer to attached JD.

About us

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offer

Some of our benefits are highlighted here:

• Generous pay, pensions and leave,we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
• Work life balance,flexible working and support a range of flexible options, such as: part-time working and job sharing.
• Career development,There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
• Car lease,our staff benefits from competitive deals to lease cars
• Accommodation,our staff benefits from keyworker housing available which is available on selected sites
• NHS discounts,with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

Other benefits include:

• Counselling services
• Long service awards
• Cycle to work scheme
• Season ticket loan
• Staff restaurants

We look forward to receiving your application

Job responsibilities

To liaise on a daily basis with the inpatient wards to understand any plans for movement, i.e., section 17 leave or discharge.

To work collaboratively with the health care professionals, patients and carers to ensure appropriate standards of care and communication are met.

To support advanced planning across 7 days.

To support forecasting by ensuring estimated discharge dates are recorded and updated.

To employ excellent clinical and communication skills with inpatient colleagues to achieve optimum utilisation of beds.

To ensure accurate bed state information is maintained in conjunction with the inpatients wards and Acute Referral Centre (ARC) including admissions, discharges, patients on leave or AWOL and anticipated Mental Health Act Assessments and CTO recalls.

To record patient flow data accurately ensuring all information is captured and updated from daily ward reviews, bed management, DCCM and FEDS.

To identify and escalate barriers to discharge to the Right Care Lead and any other relevant parties using initiative and sound clinical judgment.

To provide early warning of patient flow risks, considering potential solutions and taking corrective action as appropriate and / or escalating as required.

For further details please refer to attached JD.

Person Specification

Qualifications

• Evidence of willingness to undertake further personal development.
• Evidence of continuing professional development.

Experience

• Demonstrable experience of contact with patients with acute mental health problems and complex needs
• Experience of working with multidisciplinary teams. Experience of working in adult acute mental health settings.
• Experience of developing systems, processes and new ways of working to optimise patient flow.
• Experience of bed management or discharge coordination processes.

Knowledge, Skills & Abilities

• Understanding of current mental health legislation and safeguarding processes. Good knowledge of the Mental Health Act.
• Understanding of confidentiality / data protection issues.
• Excellent communication skills, both written and verbal. Proficient IT skills
• Ability to form productive relationships with patients, carers, multidisciplinary staff and relevant stakeholders.
• Good organisation and prioritisation skills. Ability to work across professional / organisational boundaries.
• Ability to work under pressure Ability to think and work creatively to resolve problems.
• Recognition of own limitations, strengths and weaknesses and an ability to seek advice when necessary.
• Able to gain easily the trust, confidence and respect of service users, their relatives and staff of a variety of levels and disciplines.
• Able to work with attention to detail.
• Understanding of capacity management and bed management procedures.
• Working knowledge of delayed discharge criteria and barriers to discharge.
• Evidence of undertaking audit work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

South London and Maudsley NHS Foundation Trust

Address

The Ladywell Unit

University Hospital Lewisham, Lewisham High Sttreet

£54,320 to £60,981 a yearper annum inc of High Cost Allowances

Contract

Permanent

Working pattern

Full-time

Reference number

334-NUR-6658013-LF

Job locations

The Ladywell Unit

University Hospital Lewisham, Lewisham High Sttreet