Level 3 Business Adminstrator Apprentice

SO GREENE LIMITED; Orpington; On-site; GBP 12,000 - 15,000; Full time

Job summary

So Greene Limited is seeking an Apprentice Office Administrator to join our growing team. This role focuses on delivering exceptional customer service, hands-on office support, and helping manage our expanding operations in the waste management sector.

You will gain a Level 3 Business Administrator qualification and work Monday to Friday, 9am to 5pm, across a 1 year 6 month programme with HRUC as the training provider.

Qualifications

• Strong communication and IT skills are required.
• Attention to detail and customer care experience are essential.
• Ability to solve problems and stay organized in a fast-paced environment is important.
• Experience with administrative tasks and standard office software is beneficial.

Responsibilities

• Customer Service - Taking calls/emails in relation to customer queries about their service.
• Driver debriefing.
• Running weekly/monthly weight reports and sending them to clients.
• Stock checking/management.
• Office Administration - Setting up of new sites and services on PurGo.
• Fleet Planning - Speaking to Maintenance Providers regarding ongoing repairs and scheduled maintenance.
• Purchasing - Stock, Uniform, Office supplies.
• Commercial Sales - Helping win new business by producing quotes, schedules and Route Risk Assessments.

Skills

Communication skills

IT skills

Attention to detail

Customer care skills

Problem solving skills

Organisation skills

Administrative skills

Education

GCSE English 4-9

GCSE Maths 4-9

Job description

Introduction

So, Greene Limited, a recently formed, rapidly growing company that works in the Commercial Waste Industry are seeking an Apprentice Office Administrator. This position has been created to help ensure that the Customer Service offered to their clients is exceptional, so the candidate needs to be a proactive, hands-on kind of person.

About the Employer

In October 2020, a group of passionate individuals came together with a shared vision to make a positive impact on the environment. Priamo and James, driven by their deep concern for the service levels in waste management, approached Nick and Simon, two experts in facilities management, with an innovative idea to create a recycling company like no other. Fast-forward to July 2022, after nearly 2 years of planning and hard work, So Greene was born.So Greene started its journey with just two vehicles based in Slough, but its mission was clear: to revolutionize the recycling industry by putting service at the heart of everything they do. With a strong commitment to sustainability and a desire to make a difference, the team at So Greene set out to provide exceptional recycling solutions to individuals and businesses alike.

As word spread about our unique approach and dedication to customer satisfaction, So Greene quickly gained momentum. The demand for our services grew rapidly, leading to the need for expansion. Relocating to the vibrant town of Chertsey, So Greene established a new headquarters and expanded our fleet to six vehicles, ensuring efficient and reliable recycling services for our ever-growing customer base.

But the journey didn't stop there. Recognizing the need for specialized recycling services, So Greene recently introduced a brand new food and glass service. This addition further solidified our commitment to offering comprehensive recycling solutions that cater to the diverse needs of our customers.

Throughout our journey, So Greene has remained true to our core values of sustainability, innovation, and exceptional service. We have become a trusted partner for individuals and businesses seeking environmentally-friendly waste management solutions. Our dedication to making a positive impact on the industry has earned them recognition as a true service bench marker.

What You’ll Do

• Customer Service - Taking calls/emails in relation to customer queries about their service
• Driver debriefing
• Running weekly/monthly weight reports and sending them to clients
• Stock checking/management
• Office Administration - Setting up of new sites and services on PurGo
• Fleet Planning - Speaking to Maintenance Providers regarding ongoing repairs and scheduled Maintenance
• Purchasing - Stock, Uniform, Office supplies
• Commercial Sales - Helping win new business by producing quotes, schedules and Route Risk Assessments

Training Outcome

Attaining a Level 3 Business Admin qualification.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Problem solving skills
• Organisation skills
• Administrative skills

Qualifications

• Essential - GCSE - English - 4-9
• Essential - GCSE - Maths - 4-9

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday to Friday, 9am - 5pm

Expected Duration: 1 Year 6 Months

Training Provider: HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES).