Level 3 Business Admin Apprentice — 21-Month Program

North East Combined Authority; Morpeth; Hybrid; GBP 19,000 - 21,000; Full time

Benefits offered by this job

26 days annual leave + holidays

Local Government Pension Scheme

Job summary

Northumberland County Council is offering a Business Administrator Apprentice role to gain hands-on experience while achieving the Level 3 Business Administrator Apprenticeship Standard. You will join the Democratic Services Team and contribute to high-quality administrative services, developing skills in communication, organisation, customer service, problem solving, and digital technologies.

The apprenticeship lasts 21 months with 18 months of learning and 3 months for End Point Assessment.

Qualifications

• GCSE English and Maths at grade 4/C or above.
• Good numeracy and literacy skills.
• Excellent verbal and written communication skills.
• Good IT skills and confidence using digital systems.
• Commitment to learning and achieving a Level 3 qualification.

Responsibilities

• Manage emails, phone calls and enquiries from internal and external customers.
• Create, maintain and update records, files and information systems.
• Produce accurate documents, reports and correspondence.
• Use IT systems and software to record, manage and analyse information.
• Develop understanding of Council services, policies and procedures.

Skills

GCSE English

GCSE Maths

Verbal communication

Written communication

IT skills

Numeracy

Time management

Education

GCSEs including English and Maths

Job description

Northumberland County Council is offering a Business Administrator Apprentice role to gain hands-on experience while achieving the Level 3 Business Administrator Apprenticeship Standard. You will join the Democratic Services Team and contribute to high-quality administrative services, developing skills in communication, organisation, customer service, problem solving, and digital technologies.

The apprenticeship lasts 21 months with 18 months of learning and 3 months for End Point Assessment.