Business Administration Apprentice

Northumberland Fire Group; Morpeth; On-site; GBP 12,000 - 14,000; Full time

Benefits offered by this job

26 days annual leave

Local Government Pension Scheme

Automatic enrolment

Job summary

Northumberland County Council is offering a Business Administrator Apprentice position (Level 3), fixed-term for 21 months, 37 hours per week, combining workplace experience with structured learning to achieve the Level 3 Apprenticeship.

Working in Democratic Services, you will handle emails and calls, maintain records, produce documents and reports, and use IT systems to manage information while learning council policies and procedures.

Qualifications

• GCSE English and Maths (or equivalent) at grade 4/C or above.
• Progress to Level 3 Business Administrator Apprenticeship.
• Strong numeracy, literacy and IT skills.
• Willingness to learn and develop admin skills.

Responsibilities

• Manage emails, calls and enquiries from internal and external customers.
• Create, maintain and update records and information systems.
• Produce accurate documents, reports and correspondence.
• Use IT systems to record, manage and analyse information.
• Support understanding of Council services and procedures.

Skills

Communication skills

IT literacy

Numeracy

Reading & writing skills

Willingness to learn

Education

GCSE English & Maths (or equivalent)

Level 3 Business Administrator Apprenticeship

Job description

Business Administrator Apprentice (Level 3) – Fixed-Term Apprenticeship Contract: 21 Months – 37 Hours per Week

Are you looking to start your career whilst gaining a nationally recognised qualification? Northumberland County Council is offering an exciting opportunity to join our organisation as a Business Administrator Apprentice. This apprenticeship combines valuable workplace experience with structured learning, enabling you to achieve the Level 3 Business Administrator Apprenticeship Standard and develop the skills, knowledge and behaviours needed for a successful career in business administration.

Working within our Democratic Services Team, you will support in delivering high-quality administrative services, whilst developing skills in communication, organisation, customer service, problem solving, digital technologies and stakeholder engagement.

What You’ll Be Doing

• Managing emails, telephone calls and enquiries from internal and external customers.


• Creating, maintaining and updating records, files and information systems.


• Producing accurate documents, reports and correspondence.


• Using a range of IT systems and software packages to record, manage and analyse information.


• Developing an understanding of Council services, policies and procedures.

About the Apprenticeship

The apprenticeship will be delivered by Northumberland Skills and during the programme you will learn how to:

• Communicate effectively with a range of audiences.


• Use business systems and digital technologies confidently.


• Plan and organise your workload effectively.


• Build strong working relationships with stakeholders.


• Deliver high-quality administrative support.


• Understand business processes, policies and compliance requirements.


• Work professionally and demonstrate initiative and responsibility.

What We’re Looking For

We’re seeking enthusiastic individuals who are motivated to learn and develop their career. You will have:

• GCSE Grade 4 (C) or above in English and Maths (or equivalent).


• Good numeracy and literacy skills.


• Excellent verbal and written communication skills.


• Good IT skills and confidence using digital systems.


• A commitment to learning and achieving a Level 3 qualification.

We’re looking for applicants who demonstrate:

• Professionalism and integrity.


• Reliability and good time management.


• Initiative and a positive attitude.


• A willingness to take responsibility for their own learning and development.

Why choose us?

Northumberland County Council’s (NCC) vision is ‘Land of Great Opportunities’, for current and future generations. We believe there is no better place to live and work.

We have some outstanding benefits and perks to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)


• Automatic enrolment into the Local Government Pension Scheme

Stay connected with us on social media to keep up to date with Northumberland County Council’s latest job opportunities.

Facebook: NCC Jobs Group

LinkedIn: Northumberland County Council Jobs

Additional Information

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes. We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format

• British Sign Language: northumberlandcc-cs.signvideo.net


• For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930