Lettings Negotiator

Peabody; London Borough of Lambeth; On-site; GBP 28,000 - 34,000; Full time

Job summary

Peabody is seeking a Lettings Negotiator to manage the marketing and letting of Market Rent, Intermediate Rent and Keyworker homes. You will guide properties from enquiry through tenancy sign-up, delivering an excellent customer experience while minimising voids and maximising rental income.

You’ll work with internal teams, authorities and partners to advertise, view, assess affordability and progress tenancies.

Qualifications

• Experience lettings in housing/estate/private sector.
• Experience advertising properties on Zoopla, SpareRoom and similar platforms.
• Knowledge of intermediate rent, market rent products and nominations with local authorities or partners.
• Strong communication, negotiation and organisational skills.

Responsibilities

• Manage marketing and letting of Peabody’s Market Rent, Intermediate Rent and Keyworker homes from enquiry to tenancy sign-up.
• Deliver a great customer experience while minimising voids and maximising rental income.
• Coordinate with internal teams, authorities and partners on advertising, viewings, assessments and progression.
• Maintain accurate records and ensure compliance with affordability checks and regulatory requirements.

Skills

Lettings experience

Negotiation

Customer service

Communication

Organisational skills

Regulatory compliance

Problem solving

Education

Property Management qualification

Tools

Zoopla

SpareRoom

Online property platforms

Job description

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Vacancy Reference peabodygroup/TP/1232/1468

Number of Positions:

2

Contract Type:

Permanent Full Time

Monday to Friday | 35 Hours Per Week

Working Hours:

35

Location:

London

Closing Date:

29/10/2026

Vacancy Category:

Social Housing

Service Area:

Operations North West London

Directorate:

Operations

Our Vacancy

What you’ll do

As a Lettings Negotiator, you’ll manage the marketing and letting of Peabody’s Market Rent, Intermediate Rent and Keyworker homes, taking properties from enquiry through to tenancy sign-up. You’ll deliver a great customer experience while minimising void periods, maximising rental income and ensuring all lettings are completed efficiently and compliantly.

Working closely with internal teams, local authorities and nomination partners, you’ll manage property advertising, viewings, applicant assessments, affordability checks and tenancy progression. You’ll also help reduce key-to-key times, maintain accurate records, ensure compliance with relevant requirements and contribute to continuous improvements across the lettings service.

What you’ll need

• Experience working in lettings, ideally within a housing association, estate agency or private rented sector environment.
• Experience advertising properties and managing enquiries across multiple online platforms such as Zoopla, SpareRoom and similar channels.
• Knowledge of intermediate rent, market rent products and nomination processes with local authorities or partner organisations.
• Excellent communication, negotiation and organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Strong customer focus with a proactive approach to problem-solving and delivering positive outcomes.
• A keen eye for detail and commitment to compliance, including affordability assessments and regulatory requirements.
• Willingness to undertake a relevant Property Management qualification.

If you have any questions about this role, please email Harry Lund, Talent Specialist, at [e-mail].

Please read before applying:

Interviews will be taking place from Wednesday 11th to Friday 13th November in person at our Westminster Bridge Road office.

This role will involve regular travel across Peabody neighbourhoods and offices as required. You’ll be expected to be on site 4 days per week. There may also be an occasional requirement to work evenings or weekends to meet customer needs, for which time off in lieu will be provided.

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.