Lettings Negotiator

Pinnacle Group Limited; London; Remote; GBP 30,000 - 45,000; Full time

Job summary

A leading housing services provider in the UK is seeking an experienced Lettings Negotiator to join their team in London. The role involves supporting lettings processes through administration, coordination, and excellent customer service. With a focus on efficiency and client relationships, this full-time position offers an opportunity to thrive in a vibrant community-focused environment.

Benefits

Maternity/paternity packages

Flexible Working Arrangements

Life Assurance

Enhanced Pension Scheme

Private Medical Insurance

Retail Discounts

Childcare Assistance

Personal Development Plans

Qualifications

• Relevant experience in lettings and property is essential.
• Excellent communication and administrative skills are a must.
• Ability to manage offers and liaise effectively with tenants.

Responsibilities

• Coordinate diaries and book appointments with applicants.
• Manage offers from viewings and ensure timely communication with tenants.
• Maintain good record-keeping and manage confidential information.

Skills

Administrative skills

Communication Skills

Customer service

IT Skills

Job description

Join to apply for the Lettings Negotiator role at Pinnacle Group Limited

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Join to apply for the Lettings Negotiator role at Pinnacle Group Limited

Pinnacle Group are looking to recruit an experienced Lettings Coordinator to support the Lettings Team with all aspects of lettings which will include marketing, arranging viewings, confirming offers and securing lets for the onsite Lettings Negotiators. In this role you will work proactively and efficiently with the lettings administration team to progress applications to references and agreement signing with residents to ensure that the void turnaround is as prompt as possible.

This is a full time, remote working role.

You will be joining the Place by Pinnacle team. The specialist Place by Pinnacle brand provides integrated market rental lettings and management services across single family and multi-family properties.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key Responsibilities

• To co-ordinate diaries by booking appointments with applicants as required by the applicant.
• To co-ordinate resident engagement-based activities in line with the resident engagement plan to build the community and provide positive resident involvement.
• To be responsible of managing offers from viewings and liaising with tenants to ensure all relevant information is communicated correctly and efficiently.
• Maintain both good record keeping ensuring confidentiality of all handling of documents and ensure confidential information is not disclosed.
• Develop positive and effective relationships and ensuring that excellent customer service is always delivered.
  
  

Key Requirements

• Relevant experience in lettings and property
• Excellent administrative and communication skills is a must.
• Be able to perform a whole range of housing management and administrative tasks, including general repairs, general property management, and administrative tasks.
• Excellent IT skills (Word, Excel and relevant software)
  
  

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

• Maternity/paternity packages
• Flexible Working Arrangements
• Life Assurance
• Enhanced Pension Scheme
• Additional Annual Leave
• Private Medical Insurance
• Cycle to Work Scheme
• Employee Assistance Programme
• Retail Discounts
• Childcare Assistance
• Season Ticket Loans
• Sick Pay Schemes
• Personal Development Plans
• Company Car/Car Allowance
• Electric Vehicle Scheme

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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