Lettings Compliance Lead – Tenancy & Process Optimisation

Joshua Robert Recruitment Limited; Birmingham; Híbrido; GBP 32.000 - 39.000; Jornada completa

Descripción de la vacante

Joshua Robert Recruitment Limited is seeking a Property Compliance Coordinator for a permanent role in Birmingham. You will own lettings administration, tenancy progression, and compliance, acting as the operational backbone of a fast-growing lettings and property management agency.

Responsibilities include managing the tenancy journey, ensuring files are compliant before move-in, referencing, Right to Rent checks, and coordinating checks with landlords.

Formación

• Previous residential lettings experience is essential.
• Proven experience progressing tenancies from application through to move-in.
• Strong knowledge of lettings compliance, including Right to Rent, referencing and tenancy administration.
• Highly organised, with exceptional attention to detail.
• Confident using CRM and property management systems, as well as Microsoft Office.
• Experience with Reapit, Goodlord or Microsoft Dynamics would be a real advantage.

Responsabilidades

• Manage the full tenancy journey from enquiry to move-in, including referencing, Right to Rent checks, tenancy agreements and deposit registration.
• Make sure every tenancy file is fully compliant before move-in, and complete landlord onboarding checks.
• Book check-ins and viewings, and coordinate works after check-out to keep void periods to a minimum.
• Keep Rightmove listings accurate and up to date.
• Progress property sales through regular contact with solicitors, clients and mortgage brokers.
• Carry out regular compliance audits and system reviews across Reapit, Goodlord and Microsoft Dynamics.
• Make sure all leads, customer interactions and records are logged accurately, and challenge incomplete data.
• Produce reports for senior management and identify ways to improve efficiency through systems and automation.
• Support the smooth day-to-day running of the office and promote a positive, accountable team culture.

Conocimientos

Residential lettings experience

Tenancy progression

Lettings compliance

Attention to detail

CRM usage

Microsoft Office

Herramientas

Reapit

Goodlord

Microsoft Dynamics

CRM software

Microsoft Office

Descripción del empleo

Joshua Robert Recruitment Limited is seeking a Property Compliance Coordinator for a permanent role in Birmingham. You will own lettings administration, tenancy progression, and compliance, acting as the operational backbone of a fast-growing lettings and property management agency.

Responsibilities include managing the tenancy journey, ensuring files are compliant before move-in, referencing, Right to Rent checks, and coordinating checks with landlords.