Lettings Branch Manager

Felicity J Lord; London Borough of Lambeth; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

On-target earnings £60,000+ p.a.

Basic salary £22,000–£32,000

First 3 months £2,500

Company Car or car allowance

Elite bonus scheme

30 days annual leave

Job summary

Felicity J Lord Brixton is seeking a driven Lettings Branch Manager to lead a high-performing team and grow market share in one of London’s most vibrant lettings markets. Bring your leadership experience, passion for lettings and ability to build a winning culture.

You will coach the lettings team, manage landlord and tenant relationships, oversee viewings and tenancy negotiations, and ensure compliance with all regulatory standards while driving business growth.

Qualifications

• Minimum of 2 years' experience within residential lettings at a senior level or higher
• Experience leading a lettings team and driving performance through coaching
• Strong knowledge of current lettings legislation and compliance
• Proven ability to build and maintain landlord and tenant relationships
• Excellent communication, negotiation and customer service skills
• Ability to develop business plans and monitor market competition

Responsibilities

• Lead daily meetings with the lettings team
• Coach and develop team to achieve KPI targets
• Monitor and assess individual performance
• Drive new business and grow market share
• Maintain strong relationships with landlords and tenants
• Coordinate property viewings and tenancy negotiations
• Ensure compliance with regulatory standards

Skills

Senior letting

Team leadership

KPI management

Landlord relations

Negotiation

Customer service

Time management

Communication

Driving licence

IT basics

Job description

Are you a driven lettings professional ready to lead, inspire and deliver results?

Felicity J Lord Brixton is looking for an ambitious Lettings Branch Manager to take the lead, drive performance and grow market share. Bring your leadership experience, passion for lettings and ability to build a high-performing team to one of London's most vibrant markets.

Benefits of being a Lettings Branch Manager at Felicity J Lord Estate Agents in Brixton:

• Complete on-target earnings of £60,000+ per annum
• £22,000 to £32,000 basic salary (dependent on experience)
• £2,500 for your first 3 months of employment, whilst you build your pipeline
• Uncapped commission scheme
• A Company Car, or a monthly car allowance
• Elite bonus scheme
• Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday

Your additional benefits as a Lettings Branch Manager at Felicity J Lord Estate Agents in Brixton:

• 30 days annual leave (includes bank holidays*)
• Continued training as you grow and develop within your role
• Option to pursue fully funded property industry training leading to a nationally recognised qualification (where available)
• Career progression opportunities
• Employee Assistance Programme (24/7 access to our confidential helpline)
• Eye care
• Employee Referral Bonus
• Company Pension Scheme
• Personal 'Talk Time' with our CEOs
• Opportunity to earn a place in the CEO Exclusive Achievers Club
• Opportunity to earn a place on the plane for the annual Spicerhaart Incentive Trip
• Eligibility for our annual black tie Elevate Awards, in categories related to your role

How you will make an impact as a Lettings Branch Manager at Felicity J Lord Estate Agents in Brixton:

• Leading daily meetings with the Lettings team
• Coaching the team to achieve KPI's
• Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
• Encourage your teams development and progression
• Strong focus on generating new and repeat business
• Developing and maintaining strong relationships with Landlords and Tenants
• Liaising with Tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.

Essential Skills of a Lettings Branch Manager at Felicity J Lord Estate Agents:

• Full UK Driving Licence for a manual vehicle
• Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher
• Works well with others to create a team spirit and an enjoyable working environment.
• Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
• The ability to create and action business plans relevant to your branch
• The ability to monitor and assess performance of local competitors
• A strong understanding of current legislation related to Residential Lettings
• Ability to manage time sensitive and high volume workloads
• A reputation for delivering outstanding customer service
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail