Lettings Assistant - Variable Hours

Birchwood High School; Bishop's Stortford; On-site; GBP 15,000 - 20,000; Part time

Job summary

Birchwood High School in Bishop's Stortford is seeking Lettings Assistants to maintain high standards of customer care, health and safety, and presentation for external hirers.

The role offers flexible hours with shifts in weekday evenings and weekends. Junior roles start at £10.85 per hour (under 18) or £13.67 (over 18), with Senior Lettings Assistants at £14.31 per hour. DBS checks apply and commitment to safeguarding is required.

Qualifications

• Experience in customer-facing roles preferred.
• Willingness to work evenings and weekends.

Responsibilities

• Ensure high standards of customer care for external hirers.
• Maintain health and safety and facility presentation for hirings.
• Deliver service to external community hirers.
• Manage flexible shifts including evenings and weekends.
• Senior Lettings Assistant opportunities for experienced candidates.

Skills

Customer service

Flexibility

Evening/weekend shifts

Job description

About Birchwood High School

Birchwood High School is a welcoming and inclusive secondary school, offering eight forms of entry for students in Years 7 to 11, along with a thriving Sixth Form that provides a diverse range of A-Level and BTEC courses. With a strong all-ability ethos, we are committed to ensuring that every student is valued, supported, and challenged to reach their full potential. As a non-selective, co-educational school, we take pride in serving our local community and delivering a high-quality education that empowers young people for the future.

We are delighted to have been judged ‘Good’ in all areas by Ofsted (January 2025), reflecting our dedication to educational excellence.

Situated in Bishop’s Stortford, our school enjoys an attractive, open setting near the town centre and train station, with excellent transport links to London, Cambridge, and beyond.

About this Role

We are currently expanding our team of Lettings Assistants who are responsible for ensuring the highest standards of customer care, health and safety, facility presentation and service delivery for external community hirers.

A flexible approach to hours will be required. Shifts include evenings and weekends as follows:

Weekday evenings:

4pm/5.30pm to 10.15pm/10.30pm dependant on day

Weekends:

7.30am/8.45am to 1.15pm/1.45pm dependant on day

We are particularly interested in hearing from candidates who are available to work on Wednesday's, Friday's and Saturday's.

This is a variable hours, hourly paid role.

Junior Lettings Assistants will be paid at a rate of £10.85 per hour (under 18 years of age) / £13.67 (over 18 years of age) for hours worked.

Additional responsibility, as a Senior Lettings Assistant, may be available for suitably experienced candidates.

Senior Lettings Assistants will be paid at a rate of £14.31 per hour.

Please see the attached Recruitment Pack for further details.

Birchwood High School is committed to safeguarding and promoting the welfare of our students and expects all staff, visitors and volunteers to share this commitment. Appointment to this post is subject to an Enhanced Disclosure and Barring Service check (DBS) as well as other pre-employment checks, including an online check, outlined in Keeping Children Safe in Education (September 2026). To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.