Lettings Assistant

JR United Kingdom; Manchester; On-site; GBP 23,000; Full time

Job summary

Join a dynamic team as a Lettings Assistant in Manchester, where you'll assist with property lettings and provide exceptional customer service. This role offers a competitive salary of £23,000 per annum, opportunities for career development, and a supportive work environment.

Benefits

Competitive salary of £23,000 per annum

Opportunities for career development

Travel expenses covered

Qualifications

• Full UK driving license required.
• Previous experience in lettings or property industry is desirable.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Assist in managing property listings and conduct viewings.
• Liaise with landlords and tenants for appointments and inspections.
• Provide excellent customer service and support marketing efforts.

Skills

Communication

Organizational Skills

Customer Service

Proactivity

Job description

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We are seeking a dynamic individual who is outgoing and reliable to be our Lettings Assistant in Manchester.

As a Lettings Assistant, you will play a crucial role in assisting with property lettings and providing exceptional customer service to both tenants and landlords.

We have a fantastic team and great company culture, which, of course, we feel is key when joining.

Key Responsibilities:

• Assist in managing and maintaining property listings, ensuring all details are up to date and accurate.
• Conduct property viewings for prospective tenants across multiple cities, including Hull, Nottingham, and Sheffield.
• Liaise with landlords and tenants to arrange appointments, inspections, and property maintenance.
• Assist in the preparation of tenancy agreements, contracts, and other documentation.
• Provide excellent customer service, responding to queries via phone, email, and in person.
• Support with marketing rental properties through various channels, including online platforms and social media.
• Help with tenant referencing and ensuring compliance with relevant regulations.
• Handle short-term let inquiries, including coordinating bookings, checking availability, and liaising with clients to ensure a smooth booking process.
• Respond to queries regarding short-term let terms and conditions, ensuring clients and guests are provided with accurate and up-to-date information.
• Assist with the maintenance of properties used for short-term lets, ensuring they meet quality and safety standards.
• Keep up to date with market trends, legislation affecting the lettings industry, and short-term letting regulations.

Key Requirements:

• Full UK driving license
• Previous experience in the lettings or property industry is desirable but not essential.
• Experience with short-term lets or hospitality would be beneficial.
• Excellent communication skills and the ability to build strong relationships with tenants, landlords, and clients.
• Strong organizational skills and the ability to manage multiple tasks effectively.
• A proactive, customer-focused approach to work.
• Knowledge of relevant regulations within the lettings industry is a plus.
• Ability to work independently and as part of a team.
• A flexible and adaptable attitude to work.

What We Offer:

• A competitive salary of £23,000 per annum.
• Opportunities for career development and progression within a growing company.
• A supportive and dynamic work environment.
• Travel expenses covered when visiting properties outside of Manchester.

If you are passionate about property, enjoy working with people, and are excited about managing both long-term and short-term lets, we’d love to hear from you. Apply today to join our team as a Lettings Assistant!