Lettings Advisor - Client Care & Growth (Clarkston)

Lomond; Glasgow; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

28 days holiday

Contributory pension

Cycle2Work Scheme

Employee Assistance Programme

Smart Tech Scheme

Discount app for retailers

Family Friendly Leave

Job summary

Lomond is seeking a Letting Advisor for our Clarkston office in Scotland, joining the UK’s leading network of letting and estate agencies known for putting people first.

You will handle admin, respond to enquiries and support the team to deliver exceptional service, with a focus on coordinating rental launches and maintaining compliant records. A positive attitude and strong organisational skills are essential for success.

Qualifications

• Previous experience in a sales or customer facing environment
• Excellent organisational and communication skills
• A positive attitude and strong work ethic

Responsibilities

• Handle daily administration – manage correspondence, update records, support office operations and manage property keys.
• Be the first point of contact – respond to enquiries, answer telephone calls and welcome clients professionally.
• Support the team – collaborate to ensure smooth workflows and high service standards.
• Help coordinate rental property launches – manage pre-market activity, marketing materials, and compliance.
• Maintain accuracy and organisation – ensure documentation is compliant and processes are followed.

Skills

Customer service

Sales experience

Organisation

Communication

Job description

Lomond is seeking a Letting Advisor for our Clarkston office in Scotland, joining the UK’s leading network of letting and estate agencies known for putting people first.

You will handle admin, respond to enquiries and support the team to deliver exceptional service, with a focus on coordinating rental launches and maintaining compliant records. A positive attitude and strong organisational skills are essential for success.