Lessons Learned & Continuous Improvement Lead

Sisk Group; St Albans; On-site; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Pension and benefits

Unlimited learning and development

Job summary

John Sisk & Son, a family-owned construction group, seeks an Operational Lessons Learned Manager to lead the framework for capturing, analysing and embedding lesson learned across projects. You will drive governance, facilitate reviews and ensure learning influences future project delivery.

Key duties include coordinating a Lessons Learned Council, developing in-flight learning capture processes, and producing insight reports on trends and improvement opportunities for senior stakeholders.

Qualifications

• Strong stakeholder engagement and facilitation skills.
• Excellent communication and influencing skills.
• Strong organisational skills and ability to manage multiple priorities.
• Ability to analyse qualitative and quantitative information to identify trends and improvement opportunities.
• Experience facilitating workshops, reviews or continuous improvement activities.
• Experience working within construction, engineering, infrastructure or project-based environments.
• Experience producing reports and presenting findings to senior stakeholders.

Responsibilities

• Develop and implement a Group-wide Operational Lessons Learned Framework.
• Establish standards, processes and governance for lessons learned activities.
• Create mechanisms to ensure learning from projects informs future project delivery, in collaboration with a ‘Lessons Learned Council’.
• Monitor and report on the effectiveness of learning interventions and improvement initiatives.
• Facilitate Post Completion Reviews across projects.
• Develop approaches for capturing lessons throughout project delivery.
• Ensure lessons are consistently documented, categorised and communicated.
• Maintain a central repository of lessons learned and good practice.
• Identify emerging trends and recurring challenges.
• Establish and facilitate a Lessons Learned Council to review findings and prioritise improvement opportunities.
• Develop governance processes to track actions arising from reviews and lessons learned activities.
• Produce regular reports on learning trends, recurring issues and areas of excellence.
• Build strong relationships with project teams.
• Act as a trusted facilitator for discussions around project performance and learning.
• Work closely with Functional teams to ensure operational learning drives meaningful change.

Job description

John Sisk & Son, a family-owned construction group, seeks an Operational Lessons Learned Manager to lead the framework for capturing, analysing and embedding lesson learned across projects. You will drive governance, facilitate reviews and ensure learning influences future project delivery.

Key duties include coordinating a Lessons Learned Council, developing in-flight learning capture processes, and producing insight reports on trends and improvement opportunities for senior stakeholders.