Lending Product Manager

HSBC; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Lending Product Manager to join their Retail Banking Product team. This role offers a unique opportunity to implement strategies and manage lending products, ensuring they are customer-centric and commercially sustainable. The ideal candidate will possess strong analytical skills and experience in product management, contributing to innovative solutions that enhance customer satisfaction. Join a forward-thinking organization that values diverse perspectives and fosters an inclusive work environment, where your contributions can truly shine.

Benefits

Private Healthcare

Enhanced Maternity and Adoption Pay

Contributory Pension Scheme

Professional Development Opportunities

Qualifications

• Experience in Product Management and Project Management.
• Strong analytical and organizational skills.

Responsibilities

• Analyze key business metrics to drive revenue and identify opportunities.
• Oversee lending processes focusing on compliance and customer satisfaction.

Skills

Product Management

Analytical Skills

Project Management

Financial Analysis

Customer-Centric Approach

Job description

Area of Interest: Branch and Retail Banking

Location: London, GB, E14 5HQ

Work style: Hybrid Worker

Date: 29 Apr 2025

Lending Product Manager, Jersey

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfill your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.

As an HSBC employee in Jersey, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced maternity and adoption pay, support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team as a Lending Product Manager.

HSBC Channel Islands and Isle of Man (CIIOM) supports both international expatriate clients (HSBC Expat) and local customers across the Channel Islands and Isle of Man. This role is an opportunity to become a key member of the Retail Banking Product team based in Jersey, Channel Islands.

The role holder will be responsible for implementing strategy and managing lending products daily.

Your responsibilities will include:

1. Analyzing, monitoring, and evaluating key business metrics (profit, brand, resources, cost, performance) to drive revenue, identify commercial opportunities, and ensure they are customer-centric, sustainable, and scalable.
2. Generating business cases to support the development and launch of new products, projects, and initiatives to grow key market segments and achieve business objectives.
3. Overseeing and governing lending processes, focusing on lending policy, process, risk, and control management, including annual and monthly planning, reporting, and performance monitoring.
4. Ensuring that lending policies and processes are fair, compliant, customer-centric, and commercially sustainable across all customer lifecycle stages.
5. Establishing close working relationships with stakeholders and delivery partners, actively managing dependencies between teams, including UK-based colleagues supporting CIIOM business and global product management.
6. Making prompt and practical business decisions, driving innovation based on customer feedback, analyzing and measuring the effectiveness of existing processes, and developing sustainable improvements to increase customer satisfaction.

To succeed in this role, you should meet the following requirements:

• Experience in Product Management, Product and Proposition Development, and/or Project Management.
• Strong analytical, planning, organizational, and time management skills, with the ability to handle multiple work streams.
• Experience with balance sheet management and strong numerical and analytical skills.
• Ability to analyze detailed financial, market, and competitor data and make informed recommendations.
• Ability to interpret diverse management information to tell a customer-focused story and continually improve service delivery, generating innovative solutions to drive customer strategies and define service standards.

For further details and application information, please click “Apply”.

We value diverse perspectives and are committed to creating inclusive workplaces for all genders, ethnicities, disabilities, religions, sexual orientations, and ages. We aim to remove barriers and ensure careers at HSBC are accessible and inclusive for everyone to thrive.

If you need accommodations or adjustments during the recruitment process, please contact our Recruitment Helpdesk.