Leisure Team Leader

Thwaites; Knutsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Thwaites is looking for a dynamic Leisure / Health Club Team Leader to join their Leisure Team. This role involves ensuring the highest standards of health and fitness, leading a large team, and providing excellent customer service. In return, benefits include competitive annual leave, wage access options, and various employee discounts.

Benefits

28 days annual leave (rising to 33 days after 5 years)

Wagestream - access up to 40% of wages weekly

Monthly tips

Health cash plan with high street discount perks

Employee Assistance Programme

Enhanced maternity and paternity pay

Apprenticeships available

Generous discounts on food, beverage & accommodation

Life assurance and pension scheme

Bespoke training programmes

Qualifications

• Experience in a similar leadership role is advantageous.
• Passion for health and fitness is essential.
• Ability to communicate effectively with staff and guests.

Responsibilities

• Ensure high standards of health and fitness.
• Maximise sales of the Spa area by seeking opportunities.
• Maintain a safe environment in the gym and spa areas.

Skills

Communication

Leadership

Customer Service

Multi-tasking

Job description

An exciting opportunity for a dynamic individual to join our Leisure Team.

As Leisure / Health club Team Leader you will ensure we provide the highest standards of Health & Fitness and will welcome the challenge of motivating a large team.

Your day to day;

• Meeting all health and fitness responsibilities and deputising for the Spa Manager when required
• Recommending activities or opportunities to support spa treatments and membership teams whenever possible
• Communicating with other internal departments to ensure integration of the Spa within the whole hotel
• Deal with all problems, enquiries and complaints from Spa clientele when required
• You will need to maximise the sales of the Spa area by continually looking for opportunities and ways to innovate
• Continually maintain a safe environment in the gym, pool area and across the whole spa

Who are we looking for?

As a Leisure Spa Team Leader will need to have a good rapport with staff and guests and be able to effectively communicate on all levels.

A Passion for health and fitness is essential and experience in a similar role would be an advantage.

Being able to multi-task is a must, you will need to offer warm hospitality to our spa members and hotel guests whilst ensuring all aspects of the Spa, gym and pool area run smoothly.

You should have high standards and thrive in a customer led environment. If you are an approachable leader who enjoys going the extra mile and have excellent interpersonal skills this could be the role for you.

In return, we are offering a rewarding role with scope for career progression along with;

• 28 days annual leave (rising to 33 days after 5 years)
• Wagestream - the ability to access up to 40% of your wages as you earn them each week
• Tips paid rmonthly
• Health cash plan with high street discount perks
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Generous employee discounts on food, beverage & accommodation in our beautiful properties across the country
• Life assurance and pension scheme
• Bespoke training programmes accessible to all

INDSPON