Leisure Sales Manager

Harri; Swindon; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Health & Wellbeing

Hotel Stays

Food & Drink Discount

Financial & Extras

Development & Culture

Job summary

Village is recruiting a Leisure Sales Manager to energise our Leisure Club commercial engine. You will lead, coach, and drive a team of Membership Advisors to hit stretching revenue targets, convert prospects to members, and own the customer journey on the floor with high-energy sales tours.

You will shape quarterly sales and marketing plans, recruit and train the team, and monitor performance while safeguarding revenue and margin through proactive pipeline management.

Qualifications

• Experience leading a sales team is valued; but attitude, leadership style, and energy matter more.
• Strong sales drive with a track record of achieving targets.
• Coaching and developing a team of Membership Advisors.
• Commercial awareness and ability to manage a sales pipeline.

Responsibilities

• The Sales Hustle: roll out quarterly sales and marketing plans, hunt leads, and push the team to hit membership targets.
• The People Leadership: recruit, induct, train Membership Advisors, manage rotas, conduct performance reviews, and ensure weekly sales tasks are met.
• The Commercial Reality: oversee the prospect database, track promos, and monitor leavers, arrears and direct debits to protect revenue and margin.
• The Guest Experience: lead confident one-to-one sales tours, match packages to customers, and resolve complaints to protect reputation.

Job description

The Role Outline: Your Week at a Glance

As our Leisure Sales Manager, you are the commercial engine of the Leisure Club. You will lead, coach, and drive our team of Membership Advisors to hit stretching revenue targets, turn prospects into members, and treat the business like it is your own. You are not just managing the desk; you are out on the floor, conducting brilliant sales tours, and building a culture of high performance.

Why Village?

At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating lively spaces for our guests to work, eat, relax, and play. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.

Previous sales management experience is great, but your attitude, leadership style, and energy matter much more to us. If you are commercially savvy, naturally motivational, and love the thrill of hitting a team target, we will give you all the support, training, and opportunities you need. Because it really does take a Village.

How the Village Thrives

We live our culture through three simple commitments:

• We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose.
• We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.
• We Care: We care about our impact on guests, the community, and each other.

Your Remit: What You Will Actually Be Doing

We can teach you our systems, but we cannot teach you how to motivate a sales team. We trust you to handle:

• The Sales Hustle: Driving the numbers. You will roll out quarterly sales and marketing plans, hunt down leads, and push your team to smash their individual and team membership targets.
• The People Leadership: Coaching the closers. You will recruit, induct, and train your Membership Advisors, running the daily rotas, managing performance reviews, and ensuring everyone hits their weekly non negotiable sales tasks.
• The Commercial Reality: Managing the pipeline. You will oversee the prospect database, track promotional activities, and dive into the finer financial details like leavers, arrears, and direct debits to protect our revenue and margin.
• The Guest Experience: Leading by example. You will conduct confident, informed one to one sales tours, match the right package to the right person, and resolve any complaints on the spot to ensure our reputation remains top tier.

How We Succeed Together

We do not micromanage our leaders. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to drive your sales strategy, solve practical problems, and own your department. We Empower & Elevate our people. If you want Room to Grow, we provide excellent training and development to help you step up in your commercial career.

Selling Our Benefits

• Health & Wellbeing: Complimentary Health and Wellness Membership at your home Club for you and a friend (worth £1,500 a year), up to two mental health days, a discounted Health Cash plan, and an Employee Assistance Programme.
• Hotel Stays: Discounted overnight stays from £35, plus Friends and Family rates from £49 including breakfast.
• Food & Drink: 50% discount on Food and Drink purchased on or off shift at the Pub & Grill, plus 30% off at our Starbucks stores.
• Financial & Extras: Salary drawdown via Wagestream, High Street discounts, an Electric car salary sacrifice scheme, enhanced maternity and paternity pay, and your birthday off guaranteed.
• Development & Culture: Flexible working hours, regular team events, BIG People Days to celebrate our teams, and Anniversary rewards for key milestones.

Think You Have Got the Right Energy?

We are not looking for perfect CVs, we are looking for natural sales leaders with a bag of personality. If you have an infectious enthusiasm, adapt easily to different situations, and possess a genuine passion for hitting targets and developing people, we want to hear from you.

Bring your personality, your drive, and your ambition.

Compensation: Competitive salary