Leisure Placemaker Manager — Lead Membership Growth

Places Leisure Group; Hinckley; Vor Ort; GBP 36.000 - 52.000; Vollzeit

Benefits dieser Stelle

Bonus 2%

Health + family membership

Flexible working

Additional annual leave

Learning and development

Company pension

Cashback on healthcare

Discounts on activities

Zusammenfassung

Places for People Group is seeking a Placemaker Manager to lead a high‑performing team within our leisure centres. You will supervise the placemaking team, oversee rota management, training and development, and ensure staff present welcoming tours that help prospective members choose the right membership.

You will translate locally set targets into actions for membership growth, swimming lessons, courses, catering and retail, while maintaining excellent customer service and admin processes.

Qualifikationen

• Experience in a similar role within leisure/health centres.
• Strong customer service and administrative skills.
• Previous management experience preferred.

Aufgaben

• Lead the placemaking team, rota management and training development.
• Support membership acquisition and delivery targets across pools, courses, catering and retail.
• Ensure safeguarding and high standards of service and operations.

Kenntnisse

Team leadership

Customer service

Administration

Jobbeschreibung

Places for People Group is seeking a Placemaker Manager to lead a high‑performing team within our leisure centres. You will supervise the placemaking team, oversee rota management, training and development, and ensure staff present welcoming tours that help prospective members choose the right membership.

You will translate locally set targets into actions for membership growth, swimming lessons, courses, catering and retail, while maintaining excellent customer service and admin processes.