Leisure Manager: Lead Team, Delight Guests, Optimize Ops

Klarent Hospitality Limited; Coventry; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Amazing discounts on food, drink and住宿

Learning, Development and Progression

Employee Assistance Program

Free use of the Leisure Club

Long Service Awards

Recognition Awards

Refer a Friend Bonus

Annual Social Events

Free Parking

Staff Meals on duty

Uniform provided

Job summary

Klarent Hospitality Limited is seeking a Leisure Manager to join our team in the UK. The role focuses on leading the Leisure Department, delivering outstanding customer service, and driving operational excellence in a fast-paced hospitality environment.

You will recruit and develop a high-performing team, manage daily operations, and ensure strict adherence to health and safety standards while overseeing budgetary performance across the leisure function.

Qualifications

• Strong leadership and people management skills.
• A true passion for Health and Fitness.
• Exceptional customer service skills.
• Strong organisational skills with the ability to perform under pressure and multi-task.
• A solid understanding of health and safety regulations.
• Proven experience as a Leisure Manager or a similar role.

Responsibilities

• Deliver exceptional customer service by ensuring all customers queries are dealt with efficiently.
• Ability to recruit, develop and lead a strong team within the Leisure Department.
• Manage the daily operations and contribute to the smooth running of the Leisure Department.
• Monitor and ensure compliance achieved for Health and Safety standards.
• Overseeing the financial performance of the leisure department by managing budgets and controlling costs effectively.

Skills

Leadership

People management

Customer service

Organisational skills

Health and safety awareness

Job description

Klarent Hospitality Limited is seeking a Leisure Manager to join our team in the UK. The role focuses on leading the Leisure Department, delivering outstanding customer service, and driving operational excellence in a fast-paced hospitality environment.

You will recruit and develop a high-performing team, manage daily operations, and ensure strict adherence to health and safety standards while overseeing budgetary performance across the leisure function.