Leisure Club Experience Assistant – Free Gym & Pool Access

Holiday Inn Birmingham Bromsgrove; Bromsgrove; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free gym, pool and leisure facilities

staff discounts

Job summary

Kew Green Hotels is seeking a Leisure Assistant to assist in day-to-day operations of the Leisure Club, ensuring a clean, safe and engaging environment for members and guests.

You will support service delivery, run inductions and fitness programmes, and contribute to membership growth while maintaining high safety and hygiene standards. This role offers opportunities for development within a people-focused hospitality company.

Qualifications

• Experience in a customer-facing role, ideally within leisure, fitness or hospitality.
• Strong communication skills and confidence engaging with members and guests.
• Proactive, positive and can-do attitude.
• Ability to work effectively as part of a team.
• Good attention to detail, particularly around safety and cleanliness.

Responsibilities

• Support the delivery of a positive and engaging Health & Leisure Club experience for members and guests.
• Conduct member inductions and fitness programmes to promote safe facility use.
• Ensure all areas of the club are clean, tidy and welcoming at all times.
• Complete daily and weekly safety checks in line with company standards.
• Monitor facility use to ensure safe operation and adherence to club rules.
• Support membership growth through engagement, retention and local initiatives.
• Carry out stock control and support retail opportunities.
• Follow health, safety and hygiene procedures, including pool safety and emergency protocols.

Skills

Customer-facing experience

Strong communication

Team player

Safety and cleanliness awareness

Flexible scheduling

Job description

Kew Green Hotels is seeking a Leisure Assistant to assist in day-to-day operations of the Leisure Club, ensuring a clean, safe and engaging environment for members and guests.

You will support service delivery, run inductions and fitness programmes, and contribute to membership growth while maintaining high safety and hygiene standards. This role offers opportunities for development within a people-focused hospitality company.