Leisure Club Assistant

Carden Park Hotel Ltd; Chester; Hybrid; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Share of service charge

Discounted hotel accommodation for you

Discounted food & drink

Spa access and treatments

Free staff lunch

Free on-site parking

EAP access

Free gym & pool access

Free transport minibus from Wrexham

Career progression

Funding for qualifications

Outdoor pursuits discounts

Two paid charity days

Job summary

Carden Park Hotel Ltd is seeking a Leisure Club Assistant to join Team Carden. The role offers part-time and full-time contracts (24–40 hours) with an hourly rate up to £12.71. You will welcome guests, assist with enquiries, and help run the busy Leisure Club, including inductions and admin duties.

The position emphasizes strong customer service, a friendly approach, and a genuine interest in fitness, with opportunities for progression and staff perks. A vehicle is advised due to rural location.

Qualifications

• Friendly, approachable and confident when welcoming guests and members.
• Energetic, proactive and happy to get stuck in.
• Excellent customer service skills with a professional and positive attitude.

Responsibilities

• Welcome and assist guests and members with enquiries in a friendly and professional manner.
• Support the smooth day-to-day running of the busy Leisure Club, including opening and closing duties.
• Assist with new member inductions and provide a warm introduction to the club.
• Complete light cleaning and general housekeeping duties to maintain high standards.
• Carry out routine pool water testing and ensure standards are maintained.
• Support with general reception and administrative duties.

Skills

Customer service

Friendly

Team player

Interest in fitness

Flexible shifts

Proactive

Job description

Role - Leisure Club Assistant

Hours - Part time & Full time available (between 24 and 40 hour contracts available)

Hourly rate - Up to £12.71 per hour

If you have previous experience working within a leisure club or hotel environment, bring an energetic and friendly approach to your work, and have a genuine interest in fitness, we’d love you to join the Team Carden family. You’ll also have excellent customer service skills and enjoy creating a welcoming experience for our guests and members.

Your day with Team Carden:

• Welcome and assist guests and members with enquiries in a friendly and professional manner.
• Support the smooth day-to-day running of the busy Leisure Club, including opening and closing duties.
• Assist with new member inductions and provide a warm introduction to the club.
• Complete light cleaning and general housekeeping duties to maintain high standards.
• Carry out routine pool water testing and ensure standards are maintained.
• Support with general reception and administrative duties.

About you:

• Friendly, approachable and confident when welcoming guests and members.
• A genuine interest in fitness, health and wellbeing.
• Previous experience in a leisure, hotel or customer-facing environment is desirable.
• Excellent customer service skills with a professional and positive attitude.
• Energetic, proactive and happy to get stuck in.
• A team player who enjoys working in a busy environment.
• Flexible and willing to work a variety of shifts, including evenings and weekends.

Due to the rural location of Carden Park, applicants should have access to a vehicle or reliable transport methods

The Perks of Team Carden

Join a team where you will work hard but have fun along the way. You will enjoy a variety of benefits being part of our team which include:

• Share of the service charge
• Discounted hotel accommodation for yourself, family and friends
• Discounted food and drink to enjoy in the hotel when not on shift
• Discounted use of our award winning 5* spa, alongside treatments and retail
• Free staff lunch provided
• Free on-site parking
• Access to EAP
• Free Golf and Leisure Club membership, including free use of the gym & swimming pool
• Free regular transport mini-bus from Wrexham
• Progression opportunities for all
• Career development through funded qualifications
• Discounted use of the outdoor pursuits facilities
• Two paid charity days per year

BePartof Team Carden

Providing world class service is at the heart of everything we do. You will be part of a friendly and welcoming team who really make a difference to our leisure guests experience. You will be required to be confident, efficient and an excellent communicator to ensure that our guests needs are met whilst being able to promote Carden Park Hotel’s leisure facilities. We are looking for those who can provide the best first impression and the warmest last impression to our leisure guests, meeting their needs and requirements. Experience of working in a busy leisure environment is desirable, along with having a great attitude, a willingness to learn and a proactive approach to team work. You will be well presented with a warm and confident personality who will enjoy talking to our guests. This is a great opportunity to work in a luxury resort hotel with a fantastic team.