Leisure Centre Duty Manager

Lift Schools; Greater London; On-site; GBP 25,000 - 32,000; Full time

Job summary

Lift Sir Herbert Leon Leisure Centre is seeking a motivated Leisure Centre Duty Manager to lead a busy facility and ensure high standards of safety and customer service. You will oversee pool operations, supervise staff, and help deliver engaging leisure programmes for students and the local community.

The role requires an NPLQ Lifeguard qualification, strong leadership and excellent communication skills, with a focus on health and safety.

Qualifications

• NPLQ Lifeguard qualification required.
• GCSE Maths and English at Grade 4 or above (or equivalent Level 2).
• Experience in a leisure centre environment; strong leadership and customer service.

Responsibilities

• Oversee swimming pool operations and lifeguard sessions.
• Carry out pool water tests and plant maintenance.
• Supervise staff, recruit and train team.

Skills

NPLQ Lifeguard

Team leadership

Customer service

Communication

Health & safety

Education

GCSE Maths & English

Level 2 Swimming Teacher

Pool Plant Operator Certificate

First Aid at Work

Job description

Are you passionate about the leisure industry and ready to take the next step in your career? Do you enjoy leading teams, delivering excellent customer service and ensuring leisure facilities operate safely and effectively?

We are looking for a motivated and enthusiastic Leisure Centre Duty Manager to join Lift Sir Herbert Leon Leisure Centre. This is an exciting opportunity for someone with previous leisure industry experience who is ready to take on a leadership role and contribute to the successful day-to-day management of a busy leisure facility.

About the role

As our Leisure Centre Duty Manager, you will play a key role in supporting the day-to-day operations of the Leisure Centre, ensuring a safe, welcoming and high-quality experience for all customers and visitors.

You will be responsible for supporting and supervising staff, maintaining high standards of customer service, ensuring compliance with health and safety regulations and contributing to the effective management of the Centre's facilities and activities.

Your responsibilities will include overseeing swimming pool operations, carrying out pool water tests and plant maintenance, lifeguarding swimming sessions and ensuring all facilities and equipment are maintained to a high standard.

You will also support staff recruitment, training and development, assist with the planning and delivery of leisure programmes and activities, and help promote the Centre's services to the wider community.

As part of the management team, you will act as a keyholder, support emergency procedures and ensure the Centre operates safely and efficiently in accordance with established policies and procedures.

About you

You will already hold an NPLQ Lifeguard Qualification and have previous experience working within a leisure centre environment. You will have strong team leadership skills and the confidence to support colleagues while maintaining excellent standards of service.

You will be:

• Friendly, confident and customer-focused
• An effective team leader who leads by example
• Able to communicate effectively with colleagues and customers
• Knowledgeable about leisure centre operations and committed to maintaining high standards of health and safety
• Organised, reliable and able to respond effectively to operational challenges
• Flexible and willing to support different areas of the Leisure Centre
• Committed to providing a safe and welcoming environment for everyone using our facilities
• Keen to contribute to the ongoing development and improvement of the Centre

GCSE Maths and English at Grade 4 or above, or an equivalent Level 2 qualification, are essential for the role.

Additional qualifications and experience, including a Level 1 or 2 Swimming Teacher Qualification, Pool Plant Operator Certificate, First Aid at Work Certificate or previous management experience, would be advantageous.

About Lift Sir Herbert Leon Leisure Centre

At the heart of our community, Lift Sir Herbert Leon Leisure Centre offers excellent fitness and sports facilities, including a swimming pool, gym, multi-purpose sports hall, 3G Astro-turf and grass pitches - everything needed to support active, healthy lifestyles for students and the local community.

As part of Lift Schools, you will be joining an organisation committed to ensuring every child receives an excellent education, in every classroom, every day.

Who is Lift Schools?

Lift Schools is made up of 62 primary, secondary and special schools, educating more than 35,000 pupils across the country. We believe education can transform lives - and we want every child in our schools to achieve their full potential.

This is a full-time position (37 hours per week), with a start date as soon as possible.