Leisure Attendant (Lifeguard)

Leisure SK; Stamford; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a dynamic team at a leisure centre in Stamford as a Leisure Attendant! This role is vital for ensuring the safety and enjoyment of our customers while supervising the swimming pool area. You will engage with visitors, handle various tasks, and maintain a welcoming environment. If you have a passion for customer service and safety, this opportunity offers flexible hours and a chance to make a real impact in your community. Be part of an exciting and rewarding environment where every day brings new challenges and opportunities to shine!

Qualifications

• Must hold a valid National Pool Lifeguard Qualification.
• Experience in customer service and safety management is essential.

Responsibilities

• Supervise the swimming pool and ensure customer safety at all times.
• Perform routine checks, cleaning, and assist with events and activities.

Skills

Lifeguarding

Customer Service

Safety Awareness

Problem Solving

Education

National Pool Lifeguard Qualification (NPLQ)

Job description

MULTIPLE ROLES AVAILABLE AT STAMFORD

VARIOUS SHIFT PATTERNS AND HOURS AVAILABLE

Rate of pay will be dependent on National Minimum Wage age bracket

Casual and regular hours available. Our centres are open 7 days per week.

Our Leisure Attendants (lifeguards) have an important role to play in the smooth operation of the leisure centre.

As a Leisure Attendant, it would be your responsibility to ensure the safety of our customers whilst supervising the swimming pool and its surrounds as a pool lifeguard. You will also be expected to undertake a number of other tasks around the centre such as routine checks, cleaning, and assisting with the preparation of events/activities, including the assembly and dismantling of equipment.

As you go about your work, you will regularly interact with customers and will do so in a warm and welcoming way. You will often be the first team member that customers report issues to, and therefore you will have a great deal of responsibility for representing LeisureSK in a professional and efficient manner; remaining calm in difficult situations, being proactive in dealing with issues yourself where possible or reporting immediately to management if not.

Responsibilities:

• To undertake general lifeguard duties to the standards defined in the National Pool Lifeguard Qualification - ensuring that the poolside is never left unattended for any reason whatsoever.
• To be aware of general pool conditions i.e. water clarity and odour and report any issues to the Duty Manager.
• To monitor the number of swimmers in the pool at any one time and where numbers exceed the specified limits and/or additional lifeguards are required to advise the Duty Manager.
• To comply with the PSOP (Pool Safety Operating Procedure) of the centre at all times.
• You will be required to maintain your NPLQ by attending the required number and frequency of training sessions.
• To provide outstanding customer care at all times, dealing with minor problems and reporting serious issues to the Duty Manager and to provide assistance to customers wherever possible.
• To ensure the health and safety of customers at all times.
• To understand and be fully conversant with the Centre Emergencies Procedure for the building as detailed in the Health and Safety Manual.
• To check the safety of equipment and to report any damage or malfunction of equipment, plant or building fabric to the Duty Manager immediately after discovery.
• To assist in the preparation and operation of events and activities, including the assembly and dismantling of equipment and minor repairs when required.
• To ensure all cleaning duties are carried out as prescribed by the Duty Manager and to maintain storage areas in a clean and tidy condition.
• To ensure that lost property is handled and recorded in line with company procedures.
• To assist in the opening and/or closing of the centre each day.
• To complete from time-to-time other tasks as requested by the management team.

Please complete ALL questions before submitting your application. You must include full details of previous employment and also details of referees including full name and contact telephone numbers. Please also tell us in the relevant box how your skills and experience match what we are looking for.