Leisure Attendant (Lifeguard)

TN United Kingdom; Stamford; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a dedicated Leisure Attendant (Lifeguard) to join their vibrant leisure centre team. This role is essential for ensuring the safety of all patrons while providing exceptional customer service. With flexible shift patterns available, you will monitor pool conditions, perform lifeguard duties, and assist with various operational tasks. Your commitment to maintaining a safe and welcoming environment will play a crucial role in the success of the centre. If you're passionate about health and safety and enjoy working in a dynamic team, this opportunity is perfect for you.

Qualifications

• Must hold a valid National Pool Lifeguard Qualification.
• Experience in customer service is preferred.

Responsibilities

• Monitor pool conditions and ensure customer safety.
• Perform lifeguard duties and assist with centre operations.
• Provide excellent customer service and handle minor issues.

Skills

Lifeguarding

Customer Care

Health and Safety Awareness

Education

National Pool Lifeguard Qualification (NPLQ)

Job description

Job Description: Leisure Attendant (Lifeguard)

Join our leisure centre team as a Leisure Attendant (Lifeguard). We offer various shift patterns and hours, with pay rates dependent on the National Minimum Wage age bracket. Both casual and regular hours are available. Our centres operate 7 days a week.

Role Overview: As a Leisure Attendant, you will play a vital role in the smooth operation of the centre, ensuring customer safety and providing excellent service.

Key Responsibilities:

1. Perform general lifeguard duties according to the National Pool Lifeguard Qualification standards, ensuring the poolside is never unattended.
2. Monitor pool conditions, including water clarity and odour, reporting issues to the Duty Manager.
3. Manage the number of swimmers and advise the Duty Manager when additional lifeguards are needed.
4. Follow the centre's Pool Safety Operating Procedures at all times.
5. Maintain your NPLQ through regular training sessions.
6. Provide outstanding customer care, handle minor issues, and escalate serious problems appropriately.
7. Ensure the health and safety of all customers.
8. Be familiar with the Centre's Emergency Procedures as detailed in the Health and Safety Manual.
9. Inspect and report any damage or malfunction of equipment or facilities.
10. Assist in the setup and dismantling of events and activities, including minor repairs.
11. Carry out cleaning duties and maintain tidy storage areas.
12. Handle and record lost property according to company procedures.
13. Assist with opening and closing the centre daily.
14. Perform additional tasks as directed by management.

Application Instructions: Please complete all questions before submitting your application. Include full details of previous employment and references, with names and contact numbers. Also, describe how your skills and experience meet the requirements of this role.