Leisure Attendant (Full Time)

Delta Hotels by Marriott St Pierre Country Club; Mathern; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided

Marriott discount card

Pension scheme

Employee assistance programme

Career development

Training programs

Job summary

Delta Hotels by Marriott St Pierre Country Club is hiring a dedicated hospitality team member in Wales. You will support daily club operations, ensure guest satisfaction, and uphold professional standards across responsibilities including cash handling and confidential communications.

We offer competitive pay, meals on duty, uniform provision, and access to Marriott discounts, pension, and development opportunities across our global network.

Qualifications

• At least 1 year of related work experience in a customer service role.
• Ability to handle cash and maintain accurate records.

Responsibilities

• Handle duties according to hotel policies and standards, including cash handling.
• Be knowledgeable about the daily operations/classes in the club.
• Manage messages/mail with confidentiality of guest/member information.
• Maintain personal and club grooming standards.
• Keep club areas tidy and equipment in good condition.
• Assist with general duties to ensure smooth department operation.
• Record and secure all monetary transactions according to standards.

Skills

Customer service

Cash handling

Hospitality

Communication

Job description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty:Enjoy complimentary meals while at work.
• Uniform Provided:A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme:Participation in The People’s Pension.
• Employee Assistance Programme:Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development:Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development:Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

• To handle all duties according to hotel policies, procedures, internal rules and standards, conforming to cash handling procedures at all times.
• Be knowledgeable about the daily operations/classes in the club.
• To handle all messages and/or mail in the correct manner, ensuring confidentiality of guest/member information at all times.
• To ensure that personal appearance and company/hotel grooming standards are complied with at all times.
• To maintain tidiness in all Club areas and to maintain a tidy, safe and clean appearance of the Club and ancillary areas.
• To ensure that the fitness equipment, fabric, furniture and fittings are maintained in an operational, clean and tidy condition at all times.
• To assist with general duties in the Club, to ensure the smooth running of the department
• To ensure that all monies are held in a proper manner, recorded and locked away in accordance with company standards.

Safety and Company Policies:

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications:

• Related Work Experience: At least 1 year of related work experience in a customer service role.
• Supervisory Experience: None required.
• License or Certification: None required.

With this role you will be working 40 hours per week over 5 days, including weekends with a variety of early and late shifts. If you need flexibility in your life? We are happy to discuss this with you!

Join us and be part of a team that values excellence, sustainability, and career growth.

Compensation: Competitive salary