Leisure Attendant

The Methodist Church in Britain; Taunton; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Local Government Pension Scheme (LGPS)

Generous annual leave

Comprehensive induction, training, and

Employee Assistance Programme

Health benefits including wellness,gym

Family leave options

Cycle to work scheme and on-site parki

Job summary

Kingsmead Academy Sports Centre is seeking a casual, zero-hours Leisure Attendant to join the Cabot Learning Federation's Leisure and Lettings Team. You will help set up and store equipment, supervise hirers and visitors, undertake routine facility checks and assist with cleaning and basic maintenance.

This role involves lone working once trained, handling customer queries professionally, keeping accurate records and ensuring safeguarding and safety policies are followed.

Qualifications

• Good awareness of health and safety, security and safeguarding.
• Strong communication skills and ability to build positive relationships with users.
• Remain calm, professional and non-judgemental with concerns, incidents or complaints.
• Able to work independently with minimal supervision and follow procedures.
• Practical skills for cleaning, equipment handling and basic maintenance.
• Use of initiative and sound decision-making.

Responsibilities

• Set up, dismantle and store sports and event equipment safely.
• Supervise hirers, clubs and visitors to ensure safe, appropriate use of facilities.
• Carry out routine facility and equipment checks.
• Undertake general cleaning, including changing rooms, toilets, sports areas and external spaces.
• Perform basic maintenance and minor repairs to sports equipment.
• Provide a professional, friendly service, responding to queries, concerns and complaints.
• Support site security, including opening and closing the facility and acting as key holder.
• Maintain accurate records and complete relevant documentation.
• Promote positive behaviour and respond calmly to incidents or challenging situations.
• Adhere to safeguarding, health and safety, equality and data protection requirements.
• Work independently, including lone working once fully trained.

Skills

Health and safety awareness

Communication skills

Calm under pressure

Independent working

Cleaning and maintenance

Initiative and decision making

Job description

This is a casual, zero-hours Leisure Attendant post at Kingsmead Academy Sports Centre, within the Cabot Learning Federation's Leisure and Lettings Team. The work covers setting up and storing equipment, supervising hirers and visitors, routine facility checks, cleaning, basic maintenance and handling customer queries. It is distinct for its shift pattern, which is allocated by bookings and often includes lone working once trained, with a minimum age of 18 for insurance reasons. Visa sponsorship is not available.

What the job involves

• Set up, dismantle and store sports and event equipment safely
• Supervise hirers, clubs and visitors to ensure safe, appropriate use of facilities
• Carry out routine facility and equipment checks
• Undertake general cleaning, including changing rooms, toilets, sports areas and external spaces
• Perform basic maintenance and minor repairs to sports equipment
• Provide a professional, friendly service, responding to queries, concerns and complaints
• Support site security, including opening and closing the facility and acting as key holder
• Maintain accurate records and complete relevant documentation
• Promote positive behaviour and respond calmly to incidents or challenging situations
• Adhere to safeguarding, health and safety, equality and data protection requirements
• Work independently, including lone working once fully trained

Skills & knowledge

• Good awareness of health and safety, security and safeguarding
• Strong communication skills and ability to build positive relationships with users
• Remaining calm, professional and non-judgemental with concerns, incidents or complaints
• Working independently with minimal supervision and following procedures
• Practical skills for cleaning, equipment handling and basic maintenance
• Use of initiative and sound decision-making

Checks & eligibility

• Aged 18 or over
• Satisfactory pre-employment checks

Other

• Commitment to equality, diversity, inclusion and the wellbeing of children and young people

Nice to have

• Willingness to undertake first aid training if required

What’s offered

• Local Government Pension Scheme (LGPS) pension
• Generous annual leave
• Comprehensive induction, training, apprenticeships and development opportunities
• Employee Assistance Programme for wellbeing support
• Health benefits including wellness sessions, gym discounts and flu jabs
• Family leave options, including above-industry-average occupational maternity pay
• Cycle to work scheme and on-site parking