Legal Support Specialist: Client & Workflow Lead

Clyde & Co; Guildford; On-site; GBP 21,000 - 28,000; Full time

Job summary

Clyde & Co in Guildford is seeking a proactive Legal Support Assistant to act as a point of contact for fee earners and to oversee workflow using Administrative Assistants and Document Production. You will retain ownership of tasks and deliver high-quality service to both fee earners and clients.

The role covers client relationship management, document production, diary management, billing support, and ensuring compliance with firm procedures.

Qualifications

• Experience in a legal or professional services environment.
• Strong client service and communication skills.
• Excellent attention to detail and strong organisational abilities.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Produce and manage documents and check accuracy before lawyers.
• Manage diaries and travel arrangements, prepare agendas and papers.
• Handle client calls and message taking, ensure timely responses.
• Assist with billing tasks and WIP processes.
• Liaise with fee earners and internal teams to ensure smooth workflow.
• Support business development activities and pitches.

Skills

Client relationship management

Communication

Organisation

Multitasking

Tools

Microsoft Office

Job description

Clyde & Co in Guildford is seeking a proactive Legal Support Assistant to act as a point of contact for fee earners and to oversee workflow using Administrative Assistants and Document Production. You will retain ownership of tasks and deliver high-quality service to both fee earners and clients.

The role covers client relationship management, document production, diary management, billing support, and ensuring compliance with firm procedures.