Legal Support Assistant

FQPS Academy Ltd.; Bournemouth; On-site; GBP 22,000 - 28,000; Full time

Job summary

Stephens Scown is seeking a highly organized Legal Support Assistant to join our Residential Property team. You will provide vital administrative and client support to help transactions progress smoothly and deliver a first-class experience for our clients.

The role focuses on opening files, due diligence, document preparation, diary management, and coordinating with clients, estate agents and lenders. You will be part of a firm that values employee ownership, development, and exceptional client

Qualifications

• Previous administrative experience in a legal or professional services environment.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• Professional and client-focused approach; ability to work in a team.
• Strong attention to detail and accuracy.
• Proficiency with Microsoft Office and IT systems.
• Willingness to learn and develop within a legal environment.

Responsibilities

• Support Legal Advisors with day-to-day administration of residential property matters.
• Open new client files and carry out onboarding procedures.
• Assist with client due diligence and compliance checks.
• Prepare correspondence, documents and legal forms.
• Manage diaries, appointments and team inboxes.

Skills

Administrative experience

Organisational skills

Communication skills

Team player

Attention to detail

MS Office

Willingness to learn

Tools

Microsoft Office

Job description

At Stephens Scown, every day is what we make it. So we make it matter. Doing notable work for interesting clients, building our skills with talented people and having a positive impact on our communities sits at the heart of everything we do.

We don’t just say it, we live it. Our commitment to our people, clients and communities runs through our DNA. We are employee-owned, a Certified B CorporationTM, and we are featured in the Sunday Times Best Places to Work 2026 list – ensuring our culture and ethos of going above and beyond for our people, our colleagues and our communities is recognised nationally.

The Role

We are looking for a highly organised and proactive Legal Support Assistant to join our busy and successful Residential Property Team. This role is ideal for someone who enjoys working in a fast-paced environment, takes pride in providing excellent administrative support, exceptional client service and is looking to develop a career within the legal sector.

As a Legal Support Assistant, you will provide vital administrative and client support to our Residential Property team, helping to ensure transactions progress smoothly and clients receive a first-class experience.

Key responsibilities will include:

• Supporting Legal Advisors with the day-to-day administration of residential property matters
• Opening new client files and carrying out onboarding procedures
• Assisting with client due diligence and compliance checks
• Preparing correspondence, documents, and legal forms
• Managing diaries, appointments, and team inboxes
• Liaising with clients, estate agents, mortgage lenders, and other third parties
• Taking telephone calls and responding to client enquiries professionally and efficiently
• Requesting and processing searches and other documentation
• Supporting post-completion administration and Land Registry submissions
• Maintaining accurate records and ensuring files are kept up to date
• Proactively monitoring and dealing with financial aspects on a file – flagging WIP, outstanding disbursements, raising invoices, liaising with credit control team
• File closures

About You

We’re looking for someone who is enthusiastic, detail-oriented, and committed to delivering outstanding client service.

You will ideally have:

• Previous administrative experience, preferably within a legal or professional services environment
• Strong organisational and time management skills
• Excellent written and verbal communication skills
• A professional and client-focused approach The ability to work effectively as part of a team
• Strong attention to detail and accuracy
• Confidence using Microsoft Office and other IT systems
• A willingness to learn and develop within a legal environment

Previous experience within a Residential Property or Conveyancing team would be advantageous but is not essential.

What we can offer you

• We offer a competitive salary and an impressive array of benefits and rewards. Not least of these is through the Firm’s employee-ownership status, where every employee is listened to, helps to realise our vision and receives an equal share in our annual profit-share.
• Our hybrid working model and approach to flexible working enables our people to share their working time between home and the office to support a healthy work / life balance.
• Employee benefits – including 25 days holiday (plus bank holidays and your birthday), private medical insurance, group life assurance, access to a comprehensive range of wellbeing support, and three additional days’ paid leave to support good causes.
• Progression opportunities – including, regular training, qualification options, mentorship, and continued professional development.

Why Stephens Scown?

Working here is something else entirely. It’s a place where we can step up to tough challenges with people so good they inspire us to be better. We proudly work in a beautiful part of the country, go beyond expectations and achieve things that matter.

Owning It Matters…

We’re the UK’s first major employee-owned law firm. But more than this, we’re people-centred, people-powered. We do what it takes to help each other overcome every challenge. Whatever’s happening in the world, empowering our people is what matters.

Our communities and colleagues give us a lot to be thankful for. So we try to make them feel as valued as our clients. Whether we’re digging deep and giving our time and money, picking up rubbish from our streets and beaches, at Stephens Scown, if it’s right, it matters.

We might have the expertise of a top city firm, but outside our offices there’s not a skyscraper in sight. Whether we’re getting to know our clients on our local beach or having fun in the park with colleagues, we’re all about living a life enriched by work. Making the fun matter.

At Stephens Scown, we believe that a diverse workforce delivers better results for our clients and creates a happier workplace where everyone feels valued and appreciative. Therefore we welcome applications from candidates from all backgrounds, abilities and beliefs.

All offers of employment at Stephens Scown are subject to Basic level of Disclosure and Barring Service check. Any information gathered in relation to the DBS process is held in in accordance with all relevant data protection regulations. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences. At interview, or in a separate discussion, we ensure that an open and measured discussion takes place on the subject of any offences or other matter that might be relevant to the position. Failure to reveal information that is directly relevant to the position sought could lead to withdrawal of an offer of employment. We make every subject of a DBS Disclosure aware of the existence of the DBS Code of Practice.

Legal Support Assistant

Full Time or Part Time

Bournemouth

Contract Type: Permanent

QWE

Will this role count as your QWE, and who will confirm it?

Check it against the SRA’s questions in two minutes. If there is no COLP or solicitor where you work, the SRA lets a solicitor outside confirm it: an FQPS solicitor can, from £149.