Legal Secretary

Express Solicitors Limited; Manchester; On-site; GBP 25,200 - 30,800; Full time

Benefits offered by this job

Hybrid Working

23 Days Holiday

Private medical insurance

Onsite gym and wellness

Job summary

Express Solicitors Limited, based in Manchester, is seeking an experienced Legal Secretary to join the Occupiers’ and Public Liability team. You will provide high-quality secretarial and administrative support to Lawyers in a busy department.

Responsibilities include preparing court bundles, liaising with clients by telephone, and organising meetings, with some traditional filing remaining as the firm moves toward a paperless environment.

Qualifications

• Proven experience as a Legal Secretary is essential.
• Excellent written English with strong spelling, punctuation and grammar.
• High level of IT literacy and confidence using modern office systems.
• Outstanding client care skills with a professional and friendly telephone manner.
• Exceptional accuracy and attention to detail.
• Ability to prioritise workload in a fast-paced environment.
• Experience using Proclaim case management system is desirable.
• Advanced word processing and audio typing skills.
• Audio typing speed of 65+ words per minute.

Responsibilities

• Working collaboratively within a pool of Legal Secretaries to support multiple OL/PL Lawyers.
• Preparing correspondence and legal documentation, including pleadings and court bundles.
• Photocopying and scanning documents, with support from the Administration team where required.
• Handling inbound and outbound telephone calls in a professional and courteous manner.
• Scheduling appointments, arranging meetings, and liaising with Lawyers, clients, Counsel, and other stakeholders.
• Providing support to fellow Legal Secretaries and the wider administration team as required.
• Assisting with updates to the Proclaim case management system where appropriate.

Skills

Legal secretarial experience

Audio typing 65+ wpm

Excellent English/writing

Telephone etiquette

IT literacy

Proclaim case management

Organisational skills

Tools

Proclaim case management system

Job description

Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers’ liability, serious injury, clinical negligence, occupiers’ and public liability, road traffic accidents and industrial disease.

We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year‑on‑year growth, Express Solicitors are the largest personal injury claimant firm in the UK.

Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest‑rated firms in the sector.

The Role

We are looking for an experienced, highly organised Legal Secretary to join our Occupiers’ and Public Liability team. This is an excellent opportunity for a motivated professional to provide high-quality secretarial and administrative support to a team of Lawyers within a busy and well-regarded legal department.

This is a varied and rewarding role. In addition to typing and file management, you will assist with preparing court bundles, liaising with clients by telephone, and organising meetings and conferences. While the firm continues its transition towards a paperless working environment, some traditional filing responsibilities will remain.

Responsibilities

• Working collaboratively within a pool of Legal Secretaries to support multiple OL/PL Lawyers


• Preparing correspondence and legal documentation, including pleadings and court bundles


• Photocopying and scanning documents, with support from the Administration team where required


• Handling inbound and outbound telephone calls in a professional and courteous manner


• Scheduling appointments, arranging meetings, and liaising with Lawyers, clients, Counsel, and other stakeholders


• Providing support to fellow Legal Secretaries and the wider administration team as required


• Assisting with updates to the Proclaim case management system where appropriate

Person Specification

• Proven experience as a Legal Secretary is essential


• Excellent written English skills, with strong spelling, punctuation, and grammar


• High level of IT literacy and confidence using modern office systems


• Outstanding client care skills, with a professional and friendly telephone manner


• Exceptional accuracy and attention to detail


• Ability to prioritise workload effectively and thrive in a fast-paced environment


• Previous experience using the Proclaim case management system is desirable


• Advanced word processing and audio typing skills


• Audio typing speed of 65+ words per minute


• Experience using digital dictation software, ideally Diktamen, would be advantageous

Salary & Hours

A basic salary of up to £28,000, dependent on experience

Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.

Hybrid Working

3/2 hybrid working pattern after probation.

23 Days Holiday

Rising to 26 days, plus bank/public holidays.

3 holiday buy backs and an extra day for your birthday after service length requirement.

Looking After Your Health

Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.

24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.

Work Life / Balance

Active social committee with generous departmental and firm-wide social budget.