Legal Practice Project Lead

ESSENTIAL EMPLOYMENT LTD; Swindon; On-site; GBP 32,000 - 42,000; Full time

Job summary

ESSENTIAL EMPLOYMENT LTD in Swindon is seeking a Legal Services Support role to assist in delivering service improvements across Legal Services, including the implementation of a new case management system and the development of processes. You will help drive efficiency, consistency, and continuous improvement across the service.

As a full-time role on a temporary contract, the postholder will provide mentoring to the Legal Practice Manager, review workloads, SLAs, and operational processes, and

Responsibilities

• Support the implementation and ongoing development of the new case management system.
• Assist in creating, reviewing, updating, and embedding processes and procedures across Legal Services.
• Provide support and mentoring assistance to the Legal Practice Manager.
• Support the review of workloads, service delivery arrangements, training needs, SLAs, and operational processes.
• Identify opportunities for service improvement and increased efficiency.

Job description

Job Purpose

To support the Legal Practice Manager in delivering service improvements across Legal Services, including the implementation of new systems, development of processes, and review of operational support arrangements.

The postholder will help drive efficiency, consistency, and continuous improvement across the service.

Including but not limited to

• Support the implementation and ongoing development of the new case management system.
• Assist in creating, reviewing, updating, and embedding processes and procedures across Legal Services.
• Provide support and mentoring assistance to the Legal Practice Manager.
• Support the review of the Practice Support Team, including workloads, service delivery arrangements, training needs, service level agreements (SLAs), and operational processes.
• Work with managers and staff to identify opportunities for service improvement and increased efficiency.
• Assist with monitoring, reporting, and implementing improvement plans arising from service reviews.

This is a full time role on a temporary contract basis.

Reference 134708

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.