Legal Practice Project Lead - Process & Case Management

ESSENTIAL EMPLOYMENT LTD; Swindon; On-site; GBP 32,000 - 42,000; Full time

Job summary

ESSENTIAL EMPLOYMENT LTD in Swindon is seeking a Legal Services Support role to assist in delivering service improvements across Legal Services, including the implementation of a new case management system and the development of processes. You will help drive efficiency, consistency, and continuous improvement across the service.

As a full-time role on a temporary contract, the postholder will provide mentoring to the Legal Practice Manager, review workloads, SLAs, and operational processes, and

Responsibilities

• Support the implementation and ongoing development of the new case management system.
• Assist in creating, reviewing, updating, and embedding processes and procedures across Legal Services.
• Provide support and mentoring assistance to the Legal Practice Manager.
• Support the review of workloads, service delivery arrangements, training needs, SLAs, and operational processes.
• Identify opportunities for service improvement and increased efficiency.

Job description

ESSENTIAL EMPLOYMENT LTD in Swindon is seeking a Legal Services Support role to assist in delivering service improvements across Legal Services, including the implementation of a new case management system and the development of processes. You will help drive efficiency, consistency, and continuous improvement across the service.

As a full-time role on a temporary contract, the postholder will provide mentoring to the Legal Practice Manager, review workloads, SLAs, and operational processes, and