Legal Personal Assistant & Client Relations Specialist

Medlock Partners, incorporated; Manchester; On-site; GBP 24,000 - 30,000; Full time

Job summary

Medlock Partners is seeking a proactive legal administrator to join our Manchester team. You will support fee earners with financial performance, client billing, reporting and matter balances, while coordinating events and maintaining CRM records.

You will manage the end-to-end matter opening process, conduct conflict checks, oversee file management, and organise meetings, travel and diary planning to ensure flawless service delivery for our clients.

Qualifications

• Minimum of three years' experience in a comparable professional services or legal environment.
• Excellent verbal and written communication skills with strong attention to detail.
• Advanced knowledge of Microsoft Office applications.
• Proven ability to deliver exceptional client service.
• Experience working in a fast-paced environment with ability to prioritise competing demands.
• Strong organisational skills and ability to work independently or in a team.
• Flexible approach and willingness to adapt to client and business needs.
• Proactive mindset with a commitment to exceeding expectations.

Responsibilities

• Work with Finance teams to support fee earners’ financial performance, including client billing and reporting.
• Coordinate events with Business Development teams; update CRM records and assist with bids and pitches.
• Support client relationship activities through meetings and regular client reports.
• Manage end-to-end matter opening; apply correct rates, prepare engagement letters, complete documents.
• Conduct conflict checks and client due diligence in line with compliance.
• Oversee file management: archiving, balances, and matter closure.
• Provide comprehensive diary management and travel coordination.
• Arrange meetings and events: agendas, packs, itineraries, room bookings, hospitality.
• Use internal workflow systems to complete administrative tasks on time.
• Coordinate with document production teams for legal documents and transcripts.
• Maintain high technical competency and address knowledge gaps.
• Ensure adherence to risk and compliance policies and training requirements.

Skills

Communication skills

Attention to detail

Client service

Organisational skills

Teamwork

Prioritisation

Tools

Microsoft Office

Job description

Medlock Partners is seeking a proactive legal administrator to join our Manchester team. You will support fee earners with financial performance, client billing, reporting and matter balances, while coordinating events and maintaining CRM records.

You will manage the end-to-end matter opening process, conduct conflict checks, oversee file management, and organise meetings, travel and diary planning to ensure flawless service delivery for our clients.