Legal Personal Assistant

Medlock Partners, incorporated; Manchester; On-site; GBP 24,000 - 30,000; Full time

Job summary

Medlock Partners is seeking a proactive legal administrator to join our Manchester team. You will support fee earners with financial performance, client billing, reporting and matter balances, while coordinating events and maintaining CRM records.

You will manage the end-to-end matter opening process, conduct conflict checks, oversee file management, and organise meetings, travel and diary planning to ensure flawless service delivery for our clients.

Qualifications

• Minimum of three years' experience in a comparable professional services or legal environment.
• Excellent verbal and written communication skills with strong attention to detail.
• Advanced knowledge of Microsoft Office applications.
• Proven ability to deliver exceptional client service.
• Experience working in a fast-paced environment with ability to prioritise competing demands.
• Strong organisational skills and ability to work independently or in a team.
• Flexible approach and willingness to adapt to client and business needs.
• Proactive mindset with a commitment to exceeding expectations.

Responsibilities

• Work with Finance teams to support fee earners’ financial performance, including client billing and reporting.
• Coordinate events with Business Development teams; update CRM records and assist with bids and pitches.
• Support client relationship activities through meetings and regular client reports.
• Manage end-to-end matter opening; apply correct rates, prepare engagement letters, complete documents.
• Conduct conflict checks and client due diligence in line with compliance.
• Oversee file management: archiving, balances, and matter closure.
• Provide comprehensive diary management and travel coordination.
• Arrange meetings and events: agendas, packs, itineraries, room bookings, hospitality.
• Use internal workflow systems to complete administrative tasks on time.
• Coordinate with document production teams for legal documents and transcripts.
• Maintain high technical competency and address knowledge gaps.
• Ensure adherence to risk and compliance policies and training requirements.

Skills

Communication skills

Attention to detail

Client service

Organisational skills

Teamwork

Prioritisation

Tools

Microsoft Office

Job description

Key Responsibilities

• Work collaboratively with Finance teams to support fee earners’ financial performance, including client billing, reporting, matter balances and working capital management.
• Partner with Business Development teams to coordinate events and conferences, maintain CRM records, update CVs and credentials, and assist with bids, tenders and pitches.
• Support client relationship activities through the organisation of meetings and events and the preparation of regular client reports.
• Manage the end-to-end matter opening process, ensuring correct rates are applied, engagement letters are prepared promptly and all required documentation is completed.
• Conduct conflict checks and client due diligence processes in line with best practice and compliance requirements.
• Oversee file management processes, including matter closure, management of outstanding balances and archiving of completed files.
• Provide comprehensive diary management, forward planning and coordination of complex travel arrangements.
• Organise meetings and events, preparing agendas, packs, itineraries and arranging room bookings and hospitality requirements.
• Utilise internal workflow systems to ensure administrative tasks are completed accurately and within agreed timescales.
• Liaise with document production teams to coordinate the preparation and amendment of legal documents, pitch materials and transcripts.
• Maintain a high level of technical competency and proactively address any knowledge gaps.
• Ensure adherence to all risk and compliance policies and complete all mandatory training requirements.

Skills and Experience

• Minimum of three years’ experience in a comparable professional services or legal environment.
• Excellent verbal and written communication skills with strong attention to detail.
• Advanced knowledge of Microsoft Office applications.
• Proven ability to deliver exceptional client service.
• Experience working effectively in a fast-paced environment with the ability to prioritise competing demands.
• Strong organisational skills and the ability to work both independently and collaboratively.
• Flexible approach and willingness to adapt to meet client and business needs.
• A proactive mindset with a commitment to exceeding expectations.

If you are a motivated professional with a passion for providing outstanding support and building strong working relationships, we would love to hear from you.