Legal Operations Lead & Division Support Leader

Mishcon De Reya; England; Presencial; GBP 70.000 - 90.000; Jornada completa

Descripción de la vacante

Mishcon de Reya is seeking an experienced Legal Operations Leader to guide and develop a dedicated administrative team supporting fee-earners and clients. You will be a central point of contact for office management across the division, acting as an ambassador and inspirational leader in a client-facing environment.

The role emphasizes proactive team development, recruitment, training, compliance, and alignment with firm-wide improvement projects, while fostering collaboration with the Global

Formación

• Experience in administrative/management support role, ideally in a legal environment.
• Experience of managing a team with direct line management or supervisory responsibility for administrative teams.
• Strong organizational and time management skills.
• Collaborative leadership; able to operate as both team leader and team player.
• Ability to influence, build networks, and utilise relationships to get things done.
• Excellent IT proficiency and adaptability to internal systems.

Responsabilidades

• Act as the primary point of contact for the Partners you are working for, dealing with calls, emails, meeting requests, correspondence.
• Full proactive and advanced calendar management, managing busy and frequently changing schedules to optimize time usage.
• Ensure Partners are fully prepared for meetings: collate information, prepare notes, attend meetings, take minutes, follow up on actions.
• Support fee earners in the smooth running of the client/matter lifecycle, following documented procedures to ensure compliance with the Firm's policies.
• Maintain key department/division documents and data; support department meetings as needed.
• Plan and oversee logistics for new starters, leavers and returners in collaboration with Bus Ops functions.
• Build relationships across departments and services; connect fee-earners, Legal Operations, and other functions.
• Drive a compliant mindset within the department; monitor compliance checklists and support staff in compliance.
• Lead recruitment, induction and development; set objectives, conduct reviews.
• Oversee workload, attendance, wellbeing; promote a cohesive, high-performing environment.
• Deliver Legal Operations strategy and engage with Global Capability Centre; feed into firm-wide improvement projects.

Descripción del empleo

Mishcon de Reya is seeking an experienced Legal Operations Leader to guide and develop a dedicated administrative team supporting fee-earners and clients. You will be a central point of contact for office management across the division, acting as an ambassador and inspirational leader in a client-facing environment.

The role emphasizes proactive team development, recruitment, training, compliance, and alignment with firm-wide improvement projects, while fostering collaboration with the Global