Legal Assistant - New Instructions & Client Onboarding

Lyons Bowe Limited; West of England; Hybrid; GBP 23,000 - 32,000; Full time

Job summary

Lyons Bowe Limited is seeking a proactive Legal Assistant to join our New Instructions Team in Keynsham or Bristol. You will onboard new clients, process documentation, respond to queries, and keep stakeholders informed across cases.

We welcome candidates with sales or customer service experience in an office setting; conveyancing exposure is a plus. Comprehensive training will be provided to support your growth within the firm.

Qualifications

• The ideal candidate will have prior sales/customer service experience in an office environment.
• Experience in Estate Agents or Law Firm and understanding of conveyancing is a plus.
• Full training will be provided.

Responsibilities

• Monitoring online systems for new cases and opening files; managing file administration and CRM updates.
• Responding to client inquiries in a timely, friendly manner.
• Building relationships with estate agents and external clients to promote Lyons Bowe locally.
• Support the New Instructions Team Leader and Head of Business Development with sales tasks as needed.
• Identify opportunities and cultivate long-term relationships with prospects.
• Promote the company’s products/services to address client objectives.
• Provide reliable feedback and after-sales support.

Skills

Sales experience

Customer service

Office environment

Estate agents experience

Law firm experience

Conveyancing knowledge

CRM system

Tools

CRM system

Job description

Lyons Bowe Limited is seeking a proactive Legal Assistant to join our New Instructions Team in Keynsham or Bristol. You will onboard new clients, process documentation, respond to queries, and keep stakeholders informed across cases.

We welcome candidates with sales or customer service experience in an office setting; conveyancing exposure is a plus. Comprehensive training will be provided to support your growth within the firm.