Legal Advisor - LVI

Carpenters Limited; Cardiff; Presencial; GBP 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Pension scheme

Life Assurance Scheme (4 x salary)

Medicash access & wellbeing tools

Volunteering days

Descripción de la vacante

Carpenters Group in the UK is seeking a Legal Advisor specialising in Low Velocity Impact (LVI) cases to manage non-litigated personal injury claims involving alleged fraud. The role requires handling urgent claims, instructing Counsel for conferences, and maintaining regular client updates throughout the lifecycle.

Ideal candidates will have significant knowledge of the full litigation process, strong case-law understanding, and a commitment to diversity and excellent client outcomes within a

Formación

• Proven experience handling fraud/LVI claims.
• Experience with the full litigation process.
• Good knowledge of case law and legislation.
• Experience with RTA claims and technical files desirable.
• Ability to work in an organised, methodical manner and manage priorities.
• Excellent client care and communication skills.
• Strong commercial awareness and client outcomes focus.
• Commitment to diversity, inclusion and equal opportunities.

Responsabilidades

• Progress claims in a timely manner in accordance with the CPR, prioritising urgent matters and managing daily caseloads.
• Instruct Counsel for conferences, hearings, and CMCs.
• Keep clients informed and updated regularly throughout the claim's lifecycle.
• Maintain strong relationships with referrers, ensuring consistent service and loyalty to the firm.
• Liaise with BTE and ATE insurers, keeping them informed on progress.
• Check the authenticity and validity of claims, especially on complex or fraudulent files.
• Prepare files for transfer to the litigation team as soon as possible.
• Achieve individual and team targets, supporting colleagues to meet departmental goals.
• Build relationships with external clients to minimise complaints and enhance the firm’s reputation.
• Ensure all work is compliant with internal policies and external regulations.
• Contribute to a positive, inclusive, and high-performing team culture.

Conocimientos

Fraud claims

LVI cases

Litigation process

Case law knowledge

RTA claims

Organised

Client communication

Commercial awareness

Diversity & inclusion

Descripción del empleo

Job Purpose

As a Legal Advisor specialising in Low Velocity Impact (LVI) cases, you will be responsible for managing all aspects of non-litigated personal injury claims that involve allegations of fraud.

Key Responsibilities

• Progressing claims in a timely manner in accordance with the CPR, prioritising urgent matters and managing daily caseloads.
• Instruct Counsel for conferences, hearings, and case management conferences (CMCs).
• Keep clients informed and updated regularly throughout the claim's lifecycle.
• Maintain strong relationships with referrers, ensuring consistent service and loyalty to the firm.
• Liaise with BTE (Before the Event) and ATE (After the Event) insurers, keeping them fully informed on claim progress.
• Check the authenticity and validity of claims, especially on complex or potentially fraudulent files.
• Prepare files for transfer to the litigation team as soon as possible.
• Achieve individual and team targets, supporting colleagues to ensure departmental goals are met.
• Build relationships with external clients to minimise complaints and enhance the firm’s reputation.
• Ensure all work is compliant with internal policies and external regulations.
• Contribute to a positive, inclusive, and high-performing team culture

Experience and Knowledge

• Proven experience handling claims involving allegations of fraud and/or LVI.
• This role is suitable for experienced legal advisors with significant knowledge of the full litigation process.
• Good working knowledge of relevant case law and legislation.
• Experience with RTA claims and technical legal files is highly desirable.
• Ability to work in an organised, methodical manner and manage competing priorities.
• Excellent client care and communication skills, with the confidence to advise and update multiple stakeholders.
• Strong commercial awareness and commitment to delivering successful outcomes for clients and the business.
• Commitment to diversity, inclusion, and equal opportunities.

Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.

About us

Here at Carpenters Group, we've been providing legal and insurance services across the UK for over 30 years.

We've grown from a small law firm into a 1500 people strong team made up of insurance professionals, legal experts and best in class corporate services, working across seven office locations.

We work in partnership with household name insurers to deliver a variety of fully outsourced claim solutions. We also represent individuals who need expert legal support.

As a great place to work our core values underpin how we behave. Our working environment is positive and informal, and we encourage people to work together to perform at their best.

We understand that our success as a business depends on the success of our people, which is why we invest in your training, development and social projects, helping everyone to connect and grow.

No matter what stage of your career, at Carpenters Group there is a place for you to achieve your potential.

Benefits

• 25 days' holiday plus bank holidays
• Hybrid working model
• 2 x Volunteering days to support charitable initiatives
• Matched Giving - up to £250 matched for personal charity fundraising for a registered charity
• Medicash cash plan - claim back dental / physio / optical appointments
• My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
• Discounts and cash back on travel and shopping through Medicash extras
• Life Assurance Scheme (4 x salary)
• Pension scheme
• Travel Loan
• Active network of Wellbeing Champions - providing mental health support
• Training and development opportunities
• Funded social events to connect with your colleagues
• Dress for your day policy