Legal Adviser

Das Group; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading financial services organization is seeking a Legal Advice Paralegal in Bristol. This role offers a chance to provide legal advice across various areas while developing your legal expertise. Ideal for motivated Law Graduates, the position includes full training and a generous benefits package, promoting work-life balance and career progression.

Benefits

26 days holiday

Pension

Income protection

Health cash plan

Employee discounts

Social activities

Qualifications

• Law Graduate required, preferably with postgraduate qualifications.
• Knowledge of Employment, Property, Consumer Law preferred.

Responsibilities

• Manage customer experience and handle legal queries.
• Inform customers about funding opportunities and benefits.

Skills

Communication

Teamwork

Negotiation

Analytical

Problem Solving

Education

Law Graduate (Legal Executive, LPC, BVC, LLB)

Postgraduate legal qualification

Job description

These are exciting times at ARAG, as we are experiencing positive business change and sustained growth across our Legal Advice teams. We now have Legal Advice Paralegal opportunities available in our central Bristol office.

As a Legal Advice Paralegal, you will provide a professional legal advice service to both our commercial and personal customers. Your role involves handling customer queries across various legal areas by establishing the facts, providing legal advice, and outlining available legal and practical options, including funding sources and resolution strategies.

Key responsibilities include:

1. Managing customer experience professionally, maintaining engagement, managing expectations, and exceeding service levels.
2. Informing customers about funding opportunities and benefits available through their Legal Expenses Insurance or private funding.
3. Communicating clearly, concisely, and honestly while being sensitive and empathetic to customer and business partner needs.
4. Understanding and complying with SRA regulations and statutory obligations.
5. Staying updated on regulatory changes and legal updates relevant to the Legal Advice Service.

This role offers exposure to various legal areas, making it a diverse, customer-facing position that will develop your legal knowledge and expertise.

This is a great opportunity for an ambitious, customer-focused Law Graduate to start their legal career with a growing, market-leading financial services organization. We offer full training, a generous benefits package, work-life balance, ongoing support, and career progression.

Ideal candidates will be highly motivated Law Graduates (Legal Executive, LPC, BVC, LLB) with a passion for delivering excellent customer outcomes. A postgraduate legal qualification and/or relevant legal work experience are preferred. Excellent communication skills, both written and verbal, are essential. You should be proactive in identifying issues and solutions, taking ownership, and presenting legal advice clearly and empathetically.

Key candidate requirements:

• Law Graduate (Legal Executive, LPC, BVC, LLB) – essential
• Postgraduate legal qualification(s) and/or relevant legal experience
• Knowledge of areas such as Employment, Property, Consumer Law, with the ability to learn others like Family, Wills & Probate, Landlord & Tenant, and Commercial Law
• Exceptional telephone manner, honesty, empathy, and sensitivity
• Teamwork skills and a customer-focused approach
• Strong negotiation, analytical, and problem-solving skills

This role can be challenging and sensitive but rewarding. Resilience and motivation are important to perform well in a fast-paced environment.

Additional information:

• Our team is passionate and encourages independent thinking and ownership of work.
• Located a 5-minute walk from Bristol Temple Meads station, in modern city centre offices.
• Flexible working options after initial training, with a competitive salary and benefits including 26 days holiday (plus options), pension, income protection, legal protection, assistance services, health cash plan, employee discounts, and social activities.

If you believe you're a good fit and have some transferable experience, please apply, even if you don't meet all criteria.