Legacy and In Memory Manager

Birmingham Women's and Children's Hospital Charity; West Midlands; Hybrid; GBP 48,000 - 70,000; Full time

Benefits offered by this job

Flexible working

Hybrid work

Generous leave

Sick pay

Maternity/Paternity pay

Employee assistance program

Lifestyle savings

Free flu jabs

Cycle to work

Pension scheme 8%

Professional development

Job summary

Birmingham Women’s and Children’s Hospital Charity invites applications for a Legacy and In Memory Lead. The role focuses on driving legacy marketing and in-memory fundraising strategies to grow long-term income and awareness, while leading supporter relationships and cross-team collaboration.

The post requires expertise in legacy administration, relationship management, data reporting, and a proactive, collaborative approach to fundraising initiatives within a charity setting.

Qualifications

• Experience in legacy administration and promotion and/or in memory fundraising.
• Excellent communication skills and a strategic mindset.
• Experience in relationship management and income generation in legacy/in-memory settings.

Responsibilities

• Lead development and delivery of legacy marketing and in-memory fundraising strategies.
• Be self-motivated, independent and target-driven.
• Act as subject-matter expert on legacy administration and in-memory giving; provide guidance, training, and mentoring.
• Manage all aspects of legacy casework, including complex cases; ensure compliance with standards.
• Oversee data management, reporting and analysis for insights and forecasting.

Skills

Legacy administration

In memory fundraising

Relationship management

Income generation

Strategic mindset

Team leadership

Job description

A fantastic opportunity has arisen within our award-winning fundraising team, to join us in an exciting new role of Legacy and In Memory Manager (Lead).

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women, and that’s why we will always strive to do more for our patients and families. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals, and to make our hospital feel just like home.

This role requires someone with experience in legacy administration and promotion and/or in memory fundraising, as well as excellent communication skills and a strategic mindset. We need someone with previous experience in relationship management and income generation - ideally within a legacy and/or in memory setting - who is able to lead and inspire our supporters and staff in order to generate long term income and awareness for the charity.

To Be Successful In This Role You Will

• Lead the development and delivery of legacy marketing and in-memory fundraising strategies to drive sustained income growth and supporter retention
• Be self-motivated, independent and target-driven
• Act as the subject matter expert on legacy administration and in-memory giving, providing guidance, training, and mentoring while promoting a strong culture of philanthropy
• Manage all aspects of legacy casework, including complex and contentious cases, ensuring effective stakeholder relationships and full compliance with legal, regulatory, and best practice standards
• Oversee data management, reporting, and analysis to generate insights, improve processes, and support accurate forecasting and long-term financial planning
• Collaborate across teams to maximise fundraising opportunities, enhance donor engagement across channels, and deliver impactful events and integrated giving initiatives
• Posses a natural confidence in talking to people with high emotional intelligence and resilience due to the sensitive nature of the role, with excellent communication and relationship building skills.

What We Offer

• Flexible and hybrid working to support work-life balance
• Generous annual leave entitlement with additional leave for long service
• Enhanced sick pay
• Enhanced Maternity and Paternity Pay
• Employee Assistance Program and Lifestyle Savings
• Free flu jabs
• Cycle to work scheme
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to education and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.

PLEASE NOTE: Within our organisation, this role is titled Legacy and In Memory Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.

We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.