Legacy Administration Team Leader

Marie Curie UK; Greater London; Hybrid; GBP 41,000 - 44,500; Full time

Benefits offered by this job

Flexible working

25 days annual leave

Group Pension Scheme

Loan schemes

Professional development opportunities

Wellbeing programs

Enhanced benefits

Job summary

A leading end-of-life charity in the UK seeks a Legacy Administration Team Leader to support their Legacy Administration Manager. In this pivotal role, you'll manage complex legacy cases, mentor a team of Legacy Officers, and collaborate with various stakeholders to enhance legacy giving. The position offers a competitive salary of £41,000 plus a London allowance, flexible working options, and numerous benefits like annual leave, training programs, and a pension scheme. This role is vital for the charity's income streams.

Qualifications

• Proven line management experience, including mentoring and developing teams.
• Advanced knowledge of legacy administration, wills, probate, and tax.
• Experience managing complex cases and handling sensitive issues.

Responsibilities

• Support the Legacy Administration Manager and manage own caseload.
• Mentor and develop Legacy Officers, driving performance.
• Work collaboratively with internal teams and external stakeholders.

Skills

Line management experience

Legacy administration knowledge

Stakeholder management skills

Attention to detail

High-level communication skills

Job description

Marie Curie is the UK’s leading end‑of‑life charity. We are the largest non‑NHS provider of end‑of‑life care in the UK, the only provider across all four nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end‑of‑life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

Job Description

Step into a pivotal role supporting the Legacy Administration Manager to deliver best practice legacy administration and maximise vital income for Marie Curie. You’ll lead on implementing team strategy, refining processes, and championing high standards across a busy, specialist function.

Help shape the future of legacy giving at Marie Curie. As our Legacy Administration Team Leader, you’ll play a key role in protecting and optimising one of the charity’s most important income streams.

In this role, you will:

• With advanced knowledge of UK‑wide legacy administration and multi‑jurisdiction practice, you’ll manage your own complex and contentious caseload handling sensitive issues, mitigating reputational risk, and ensuring Marie Curie receives its full entitlement.
• As a confident people manager, you’ll mentor and develop three Legacy Officers, driving performance through regular 121s, quality monitoring, and clear KPIs. You’ll embed a positive, high‑performing team culture while ensuring consistent, accurate and timely casework.
• You’ll work collaboratively with solicitors, executors, internal teams and co‑beneficiary charities, representing Marie Curie with professionalism and care. You’ll also lead projects, support governance work, and deputise for the Legacy Administration Manager when required.
• If you’re passionate about leadership, expert legacy practice, and making a real impact within a major UK charity, this role puts you at the heart of safeguarding and growing crucial legacy income.

Skills Needed

• Proven line management experience, including mentoring, performance management and developing high‑performing teams.
• Advanced knowledge of legacy administration and experience within the charity sector, including wills, probate, trusts, tax and estate management.
• Experience managing complex and contentious caseloads, with the ability to handle sensitive issues and mitigate reputational risk.
• Strong understanding of multi‑jurisdiction legacy processes across the UK, with confidence navigating varied legal and operational requirements.
• Excellent stakeholder management skills, able to build effective relationships and influence outcomes with solicitors, executors, co‑beneficiary charities and internal teams.
• Exceptional attention to detail when managing casework including when reviewing legal documentation and estate accounts.
• High‑level communication skills, able to engage sensitively and professionally with family, friends, legal professionals and members of the public.
• Commitment to Marie Curie’s values, fostering a positive team culture and collaborative working across the organisation.

Application & Interview Process

• As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Sunday 4th January 2026 (due to the festive period, we aim to get back to successful candidates w/c Monday 5th January 2026).

Salary: £41,000 + London Allowance (£3,500)

Contract: 12 months

Based: Home‑based (can be based in London office 2 days per week)

Benefits you’ll LOVE

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry‑leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.