Leeds: Day Shift Front of House Supervisor — Growth & Support

Baxterstorey; Leeds; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement

Birthday leave

Maternity leave 24 weeks

Leave for special occasions

Pension and life insurance

Free meals on shift

Training opportunities

Employee assistance program

Cycle to work

Volunteering days

Job summary

BaxterStorey is recruiting a FOH Supervisor to lead the day shift at Amazon LBA5 in Leeds. You will oversee the main counter, monitor service quality, and support a friendly, hardworking team in a busy operation.

This full-time role offers 37.5 hours per week, five days over seven, with a competitive pay rate. The job combines stability with opportunities for development and a positive, inclusive work environment.

Qualifications

• Previous experience commensurate with role
• Passion for food and customer service
• Enjoy supervising, training and supporting a team
• Understanding of delegation and influencing skills
• Excellent organisational abilities with high attention to detail
• Clear verbal and written communication
• Ability to adapt to challenges with a solution-oriented approach
• Aligns with BaxterStorey core values

Responsibilities

• Supervision Looking after main counter - Set clear expectations and provide ongoing feedback to maintain a high level of performance
• Quality Control - monitor stock and presentation, and service standards to ensure they meet customer expectations
• Customer Service - foster relationships, handle inquiries and dietary requirements with professionalism

Skills

Team supervision

Customer service

Communication

Attention to detail

Adaptability

Job description

BaxterStorey is recruiting a FOH Supervisor to lead the day shift at Amazon LBA5 in Leeds. You will oversee the main counter, monitor service quality, and support a friendly, hardworking team in a busy operation.

This full-time role offers 37.5 hours per week, five days over seven, with a competitive pay rate. The job combines stability with opportunities for development and a positive, inclusive work environment.