lease and service charge administrator or Support, Development

McDonald's Corporation; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

McDonalds UK is seeking a Lease & Property Data Administrator to maintain accurate lease data, governance standards, and cost information across a multi-site portfolio. You will work with Surveyors, Estate Management, Finance, and global partners to ensure data integrity and robust reporting that informs decision-making.

The role focuses on system data management (TRIRIGA/Aconex/Portal), governance, and analytics, with opportunities to improve dashboards and cost control across the estate.

Qualifications

• Experience in lease administration, property data management, or a similar real estate support role.
• Strong understanding of commercial leases, including key terms, obligations, and financial structures.
• Excellent attention to detail, with a focus on data accuracy, validation, and governance.
• Strong organisational skills, with the ability to manage multiple priorities and deadlines.

Responsibilities

• Maintain accurate lease and property data across core systems (e.g. TRIRIGA or equivalent).
• Track key lease events including rent reviews, expiries, break options and renewals.
• Maintain core property records, including landlord details, ownership structures and contractual obligations.
• Support validation of service charge, rates, insurance, and other property costs.
• Work with Real Estate Accounts and lease teams to reflect contractual liabilities in payments.
• Assist in reviewing landlord charges and resolution processes.

Skills

Lease administration

Property data management

Data governance

Power BI

Excel

Auditing

Tools

TRIRIGA

Aconex

Portal

Job description

Job Description:

About Us

McDonalds has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonalds is one of the UKs largest private sector employers, employing over 170,000 people.

Department Overview

The Lease & Data Administrator plays a key role in supporting our Development team across the UK & Ireland. You will be responsible for maintaining accurate lease and property data, managing key real estate records and supporting the systems and processes that underpin effective estate management.

Working closely with Surveyors, Estate Management Assistants, Finance and global partners, you will ensure our lease data is robust, our governance standards are maintained and our reporting provides clear, actionable insight to support decision-making.

This role is ideal for a candidate with a background in property administration or data analysis and looking to deepen their expertise in a fast-paced, multi-site environment. It also offers the opportunity to develop your analytical skills by contributing to reporting, dashboards and data-driven insights that support estate optimisation and cost control.

You’ll play an important role in ensuring the integrity of our lease and cost data, supporting compliance with contractual obligations and improving how data is used across the business to drive efficiency and performance.

Duties

Lease & Property Data Management

• Maintain accurate lease and property data across core systems (e.g. TRIRIGA or equivalent), ensuring completeness, consistency and audit readiness.
• Track key lease events including rent reviews, expiries, break options and renewals, ensuring critical dates are proactively managed.
• Maintain core property records, including landlord details, ownership structures and contractual obligations.

Financial & Cost Support

• Support validation of service charge, rates, insurance, and other property costs, ensuring alignment with lease terms and industry best practice.
• Work closely with Real Estate Accounts and lease management teams to ensure contractual liabilities are accurately reflected in payment schedules.
• Assist in reviewing landlord charges and supporting query resolution or challenge processes where required.

Systems, Governance & Compliance

• Maintain and administer property and lease management systems
• Ensure lease documentation and supporting records are correctly stored, controlled and accessible for audit purposes.
• Act as a point of contact for internal and external audits, ensuring high standards of data integrity and governance.
• Coordinate contracts, tenders and procurement activities, ensuring documentation is accurate, milestones are tracked and governance requirements are met.
• Manage development and construction data systems (e.g Portal, Aconex), including document uploads, version control, user access and audit readiness.

Reporting & Insights

• Produce and maintain regular reporting on lease events, costs and key estate metrics.
• Support the development of dashboards and reporting tools to improve visibility across the estate.
• Provide accurate, timely data to support internal stakeholders and franchisee communications.

Stakeholder & Team Support

• Support and act as a central coordination point for lease and property data across Estates, Development and Finance teams.
• Participate in cross-functional meetings, ensuring data is aligned and consistent across the business.

Data & Analytics Opportunity

This role also offers the opportunity to play a key part in enhancing how property and lease data is used across the business. This will involve:

• Improving and streamlining reporting processes, reducing manual work and enhancing data quality.

• Supporting the development of dashboards and visualisations (e.g. Power BI) to provide clearer insight into estate performance.
• Analysing trends across lease and property data (e.g. cost movements, lease events, portfolio performance) to support decision-making.
• Exploring opportunities for automation, forecasting or enhanced analytics to support estate planning and cost management.

Qualifications

• Experience in lease administration, property data management, or a similar real estate support role.
• Strong understanding of commercial leases, including key terms, obligations, and financial structures.
• Excellent attention to detail, with a focus on data accuracy, validation, and governance.
• Strong organisational skills, with the ability to manage multiple priorities and deadlines.

Desirable (Data & Analytics Skills)

• Experience or ambition to work with data visualisation tools such as Power BI or Tableau.
• Strong Excel capability, including data manipulation and analysis.
• Understanding of data structures, data quality, and validation principles.
• An analytical mindset, with the ability to turn data into clear, actionable insights.

Company Vision and Culture

Our Global vision is to build a better McDonalds and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonalds is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

At McDonalds we are People from all Walks of Life...

People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.