Learning Support and Access Arrangements Manager

Suffolk County Council; Ipswich; On-site; GBP 37,000 - 50,000; Full time

Job summary

Suffolk New College in Ipswich, Suffolk is recruiting a senior leader for the Student Services Directorate. You will head the Additional Learning Support and Exam Access Arrangements across all campuses, ensuring effective deployment of resources and delivery of learner-centred services.

You should hold a degree or equivalent experience, plus a Level 3 qualification in a relevant subject, and maths and English to Level 2.

Qualifications

• Degree or equivalent demonstrable experience with Level 3 subject plus maths and English to Level 2.
• Knowledge of JCQ Access Arrangements and Reasonable Adjustments preferred.
• Experience in education/Local Authority environment.

Responsibilities

• Lead Additional Learning Support and Exam Access Arrangements across sites.
• Ensure delivery of high-quality learning support and timely assessments.
• Implement assistive technologies to remove barriers to learning.
• Ensure statutory and regulatory compliance.

Skills

Leadership

People management

Liaison with external agencies

Working with young people

Assistive technology

JCQ Access Arrangements

Education

Degree or equivalent experience

Level 3 qualification in relevant subject

Maths and English to Level 2

Tools

DBS check

Assistive technology

Job description

Job Description

• Suffolk New College


• Address: Ipswich, Suffolk IP4 1LT


• Salary: £43,269 per annum


• Hours: 37 hours per week, 52 weeks per year


• Contract: Permanent. Required as soon as possible


• Reference: 5479

Ipswich campus or Suffolk Rural campus*.

* You can choose either Ipswich or Suffolk Rural as your main base. However, with Suffolk New College being a multi-campus college, you will be required from time-to-time to travel to our other campuses.

We are expanding our management team within the Student Services Directorate and are currently seeking an inspirational leader who is passionate about inclusive practice, breaking down barriers to education and championing success.

As a member of the College Leadership Group, you will lead our Additional Learning Support and Exam Access Arrangements functions across all our sites, ensuring effective deployment of resources, with responsibility for delivery of exceptional learner-centred services, monitoring impact and maintaining statutory and regulatory compliance.

This new role offers an exciting career opportunity to join a growing team. Working closely with the EHCP and High Needs Funding Manager, supported by your team, you will be responsible for the delivery of high-quality learning support, timely exam access assessments and the implementation of assistive technologies for learners with SEND.

You should hold a degree or be able to evidence equivalent demonstrable experience alongside a Level 3 qualification in a relevant subject, plus mathematics and English to a minimum Level 2 (GCSE C or 4). Ideally you will have practical experience in the application of JCQ Access Arrangements and Reasonable Adjustments, although this is not essential.

Essential knowledge and experience

• relevant professional experience in an education / Local Authority environment


• sound working knowledge of the SEND Code of Practice and of its practical application in education


• knowledge of best practice models in assessment of need and the allocation of additional learning support


• knowledge and understanding of JCQ Access Arrangements and Reasonable Adjustments


• effectively managing and developing teams


• liaising and working with external agencies


• working with and supporting young people


• knowledge of wider issues impacting FE


• knowledge of assistive technology and its impact in removing barriers to learning.

If this is you, then we would love to hear from you! Informal enquiries are welcomed by the Director of Student Services.

To find out more

Please read theJob Description (pdf)

For further information, please visit our website

Closing date

11.55 pm, 28 September 2026.

Interview date

5 October 2026.

Please note we reserve the right to withdraw the advert prior to the closing date if we have sufficient applications. We reserve the right to interview immediately.

Kindly be advised that we are unable to provide skilled worker sponsorship. Applicants must have the right to work in the country without the need for sponsorship.

You may use AI tools to support your application, but all information must truthfully reflect your own skills and experience. You may be asked to discuss the details during the recruitment process.

At Suffolk New College, we promote the culture of BeSNC. Implementing BeSNC is not just a choice; it's a commitment to providing the best possible environment for our learners to thrive. It's a commitment to nurturing an inclusive and supportive community where each student, staff and community member can reach their full potential.

The College is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. As part of our ongoing commitment to Equality and Diversity, Suffolk New College guarantee to short list all applicants from a black or ethnic minority group who meet the essential criteria and all applicants with a disability who meet the essential criteria. All appointments are subject to Disclosure & Barring Service (DBS) check.

We do not recognise any agencies or search agencies acting on our behalf unless they have been officially engaged. Applicants should apply to us directly and not be persuaded to go via an agency.

The College will not recognise any agency fees for recruitment activities unless an active engagement linked to a specific role has been agreed.

The College will not pay fees associated with CVs or applicants who are sent to the College via agencies on a speculative basis or in response to college adverts.

Agencies should refrain from sending CVs to anyone working for the College on a speculative basis. The College will make approaches to agencies via our HR team if we feel that we need assistance with a post.