Learning Support Advisor and Coordinator

Capita plc; Torpoint; On-site; GBP 26,000 - 30,000; Full time

Job summary

Join a forward-thinking organization focused on transforming Royal Navy training. In this role, you'll provide vital support and guidance to phase 1 trainees, ensuring they receive the best advice for their service careers. With a commitment to collaboration and innovation, you'll work alongside a diverse team to enhance training outcomes. This position offers a unique opportunity to develop your skills in a supportive environment while contributing to a significant transformation project. If you're passionate about making a difference, this role is for you.

Benefits

23 days' holiday (rising to 27)

Paid volunteering day

Company matched pension

Life assurance

Cycle2work scheme

15 weeks' fully paid maternity leave

Paternity pay of two weeks

Voluntary benefits

Onsite secure parking

Catering facilities

Qualifications

• Experience working with military is advantageous.
• High level of emotional intelligence is essential.
• Coaching/mentoring experience preferred.

Responsibilities

• Conduct personnel selection and early service leaver interviews.
• Provide administrative support for phase 1 staff.
• Support staff in identifying learners needing assistance.

Skills

Emotional Intelligence

Coaching/Mentoring

Administration Skills

IT Skills

Calmness in Difficult Situations

Personal Skills

Job description

Help get better trained personnel to the front line faster

Project Selborne is a Transformational Training programme with a strategic goal of modernising Royal Navy training to deliver "better trained sailors to the front line faster".

This role is an essential member of the Royal Navy's Learning and Development Organisation (LDO) at HMS Raleigh primarily supporting phase 1 trainees.

The role will work to provide informative and supportive advice and guidance to phase 1 trainees on the future of their service careers as well as ensuring key administrative and organisational tasks are completed with information being shared with Royal Navy colleagues.

This role is a Term time only role with 2 weeks holiday at Christmas and Easter and 4 weeks in August.

What you'll be doing:

• Carrying out supportive and insightful personnel selection and early service leaver interviews
• Providing administration activities and support for the phase 1 staff and LDO services
• Producing/recording and administering documentation.
• Supporting SpLD/neurodiversity staff in the identification of learners needing SpLD/ND support.
• Signposting personnel for further early exit activities and educational support services within the LDO and wider support mechanisms.
• Supporting the wider LDO activities to grow the business by offering the guidance and support for the customer.
• To be the point of contact with the customer and stakeholders.

What we're looking for:

• Previous experience of working with military would be highly advantageous, but is not essential
• A high level of emotional intelligence
• Coaching/mentoring experience would be desirable
• Excellent administration and IT skills
• Ability to be calm in difficult situations
• Excellent personal skills
• Ability to obtain UK SC clearance

About Selborne

Selborne is a wide scale, 12 year transformation of Royal Navy Training. The contract worth GBP 1 billion was awarded in December 2020 to a consortium led by Capita to deliver and modernise training for the RN. The consortia of partners known as Team Fisher includes Raytheon UK, Fujitsu and University of Lincoln together with 14 other UK-based suppliers.

Our 'one team' philosophy is about collaboration and openness, key to the success of this programme. We are looking for people with the talent and experience who can help shape better outcomes for our customers. We are using our expertise in digital transformation to review service design, modernise courses and deploy cutting edge technology to enhance courses including synthetic training (simulator) systems and data analytics. This programme is a shared endeavour working alongside the Royal Navy's Training Management Group (TMG) as a single integrated team. Together, we will address challenges and collectively improve outcomes for sailors and marines at scale across the naval enterprise - something we are proud to be part of over the coming years.

For further information please visit: Royal Navy education & training Selborne | Careers at Capita

What's in it for you?

• Salary of 26,000 pro rata due to TTO
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Onsite, secure parking
• Catering facilities and shops accessible
• Great opportunity to progress in to a coaching/learner centric role

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you. We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email [e-mail]

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at [e-mail] or call 07784 237318 and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.