Learning & Skills Manager: Prison Education

Serco Limited; Greater London; On-site; GBP 44,000 - 54,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Internal courses & qualifications

Employee Assistance Programme

Discounts for Serco employees

Volunteer day

Employee networks

Job summary

Serco Limited in London is seeking a Learning and Skills Manager to lead the delivery of education, vocational training, library services, and employment-focused learning within HMP Thameside. You will drive learning pathways that help learners gain qualifications and prepare for release and employment.

You will work with education providers, colleagues, and external partners to meet high standards, support rehabilitation, and reduce reoffending.

Qualifications

• Qualified Teacher Status (QTS), Qualified Teacher Learning and Skills (QTLS), a relevant teaching qualification, or willingness to work towards one.
• A relevant degree, custodial experience, or significant experience within learning, education, skills, or employability services.
• Experience leading and motivating teams to deliver high-quality outcomes.
• Strong communication, planning, organisational, and stakeholder management skills.
• Good IT literacy and the ability to manage multiple priorities while maintaining high professional and ethical standards.

Responsibilities

• Lead and manage the delivery of learning, skills, employment, vocational training, and library services across the establishment.
• Ensure education and skills provision meet contractual, operational, and quality requirements.
• Support the planning and implementation of quality assurance frameworks and continuous improvement activities.
• Manage relationships with education providers, Careers Information, Advice and Guidance providers, and other key stakeholders.
• Coordinate Self-Assessment Reports and contribute to audits, inspections, and quality improvement plans.
• Lead and develop colleagues, promoting a safe, respectful, and inclusive learning environment for all learners and employees.

Skills

QTS/QTLS

Leadership

Communication

IT literacy

Prioritisation

Education

Relevant degree

Custodial experience

Employability experience

Job description

Serco Limited in London is seeking a Learning and Skills Manager to lead the delivery of education, vocational training, library services, and employment-focused learning within HMP Thameside. You will drive learning pathways that help learners gain qualifications and prepare for release and employment.

You will work with education providers, colleagues, and external partners to meet high standards, support rehabilitation, and reduce reoffending.