Learning & Qualifications Apprentice — Earn While You Learn

Platform Housing Group; Worcester; On-site; GBP 8,300 - 11,000; Full time

Benefits offered by this job

Health and Dental Plan

Totum Apprentice card entitling you to

Earn while you learn

Job summary

Platform Housing Group invites applications for an Apprenticeship & Qualifications Apprentice. You will assist the Apprenticeship & Qualifications team with admin tasks and work closely with the Learning and Organisational Development team, gaining hands-on experience while studying for your Level 3 Business Administration Apprenticeship.

You’ll manage the inbox, handle customer inquiries, and coordinate apprenticeship activities across the organisation, including events, eLearning, and surveys.

Qualifications

• Good general level of education, or willing to work towards level 4 in English and maths
• Able to manage workload effectively and meet deadlines
• Reliable with good timekeeping
• Can-do attitude with friendly, empathetic approach
• Positive attitude to learning and personal growth
• Desire to deliver excellent customer service

Responsibilities

• Manage our inbox and handle customer inquiries with initiative
• Coordinate apprenticeship and learning activities across the organisation
• Support the Apprenticeship & Qualifications team and the wider L&OD team
• Develop written and verbal communication skills and build relationships

Job description

Platform Housing Group invites applications for an Apprenticeship & Qualifications Apprentice. You will assist the Apprenticeship & Qualifications team with admin tasks and work closely with the Learning and Organisational Development team, gaining hands-on experience while studying for your Level 3 Business Administration Apprenticeship.

You’ll manage the inbox, handle customer inquiries, and coordinate apprenticeship activities across the organisation, including events, eLearning, and surveys.