Learning Partner - North

Allscreens Nationwide Ltd; Sunderland; On-site; GBP 39,000 - 43,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Wellbeing resources

Life Assurance

Blue Light Card

Job summary

Mental Health Matters (MHM) is recruiting a Learning Partner to collaborate with services and managers, shaping how we develop people and support services. You will champion the 70:20:10 model and design practical learning solutions that improve teams and patient care.

You’ll work remotely/hybrid across the North West and neighboring regions, travel as needed, and partner with Heads of Service to embed leadership capability and mandatory learning.

Qualifications

• Experience designing and delivering learning within health, social care or similar operational environment.
• Excellent facilitation and communication skills.
• Experience supporting workforce development through professional qualifications or externally funded learning programmes.
• Experience working with managers to identify development needs and create practical learning solutions.
• Knowledge of blended learning approaches and workplace learning.

Responsibilities

• Proactively partner with services and managers to understand capability needs and develop practical learning plans.
• Design and deliver engaging learning experiences.
• Support leadership development through coaching, workshops and development programmes.
• Monitor compliance and embed mandatory learning across services.
• Evaluate impact of learning and use insights to improve what we do.

Skills

Learning design

Facilitation

Coaching

Organisational development

70:20:10 model

Job description

Learning Partner - North Hours of work: 37.5 hours per week Salary: £39,357 with progression to £42,791 per annum Location: Remote/Hybrid with travel across North West/and West Midlands, Yorkshire and North East of England.

About the role

We have an exciting opportunity for a Learning Partner who will play a pivotal role in our evolving learning and organisational development team. Our Learning and Organisational Development function are looking for an experienced Learning Partner to help shape how we develop our people and support our services. The Learning Partner will take a proactive partnering approach with operational leaders and managers, working closely with services to understand priorities, anticipate development needs and help build capable, confident teams through coaching, practical learning, leadership development and organisational development. You'll spend time working alongside services and managers, gaining a deep understanding of workforce challenges, identifying opportunities to build capability, and designing learning and development solutions that make a meaningful difference to colleagues, services and the people we support. You'll champion the 70:20:10 learning model, ensuring development is embedded through experience, collaboration and formal learning rather than relying solely on classroom-based training. Working proactively with Heads of Service and Managers, you'll build trusted relationships, stay connected to operational priorities, support leadership capability, ensure mandatory learning is embedded, learning is effectively embedded, and tailor learning solutions to meet both individual and service needs. You'll also play a key role in delivering learning through our growing commercial and corporate learning offer, representing MHM with external organisations and building our reputation for high-quality learning and development.

Main responsibilities

• Proactively partner with services and managers to understand capability needs, identify emerging issues and develop practical learning plans.
• Design and deliver engaging learning experiences.
• Work alongside managers to help them develop their teams using the 70:20:10 learning approach.
• Build leadership confidence through coaching, workshops and development programmes.
• Monitor statutory and mandatory learning compliance and support services to maintain high standards.
• Facilitate team development, organisational change and service improvement initiatives.
• Work collaboratively with People Partners and colleagues across the organisation to deliver strategic learning priorities.
• Evaluate the impact of learning and use insight to continuously improve what we do.

About you

You’ll be someone proactive who enjoys working directly with services and managers, building trusted relationships and taking the initiative to understand what teams need to succeed. You’re equally comfortable facilitating a workshop, coaching a manager or helping a leadership team solve a workforce challenge. You’ll also be confident delivering to external clients, adapting your approach to different audiences and maintaining high professional standards while representing MHM.

• Experience designing and delivering learning within health, social care, charity or a similar operational environment.
• Excellent facilitation and communication skills.
• Experience supporting workforce development through professional qualifications, apprenticeships or externally funded learning programmes.
• Experience working with managers to identify development needs and create practical learning solutions.
• Knowledge of blended learning approaches and workplace learning.
• Confidence using learning data and compliance information to assess trends, issues and drive improvements.
• The ability to influence, coach and build credibility with leaders at all levels.
• A proactive, collaborative and solutions-focused approach.
• A flexible approach, with travel (including overnight stays) and the ability to support delivery across different shifts, including evenings when required.
• Experience of organisational development, leadership development, change programmes or the 70:20:10 learning model.

Why Join Us?

Mental Health Matters (MHM) is a national charity delivering innovative, life-changing mental health support for individuals and communities across the UK. Through our diverse range of services, we help people improve their mental wellbeing, overcome barriers and lead fulfilling lives. Everything we do is people focused. Whether supporting those who access our services or investing in the wellbeing and development of our colleagues, people are at the heart of MHM. Our workforce is the driving force behind our success, and we are committed to creating an inclusive, supportive and values-led environment where talented individuals can thrive and make a meaningful difference. By joining MHM, you'll become part of a compassionate and ambitious organisation that is committed to improving mental health, promoting recovery and creating positive change in communities across the country.

• Competitive salaries, with an annual pay review process
• 25 days Annual leave, increasing with length of service, plus bank holidays
• Enhanced Occupational Sick pay
• Access to our workplace pension scheme
• Family friendly and flexible working arrangements to support a good work life balance
• Access to our Wellbeing Offer - including EAP, Virtual GP service and wellbeing resources
• Life Assurance and Free Will writing service
• Blue Light Card and Charity Workers discounts
• Access to Tickets for Good
• Employee recognition and celebration schemes
• A tailored induction programme, bespoke Personal Development and Career Pathways to support you in your role and your career aspirations

Equality, Diversity and Inclusion

We are proud to be an equal opportunities employer and are committed to building a diverse and inclusive workforce that reflects the communities we serve. We believe everyone should have access to fair and accessible opportunities, and we are committed to ensuring our recruitment processes are welcoming and inclusive for all. During the application process, we may ask for some personal information to help us understand how we can make our recruitment practices as fair and accessible as possible. Any information you provide will be treated confidentially and used solely for this purpose. We value the unique experiences, perspectives and contributions that diversity brings and are committed to creating a culture where everyone feels respected, supported and able to be themselves.

Interested in Finding Out More?

We welcome informal conversations about the role. If you would like to discuss the opportunity further, please contact: Andrea Rutherford Learning & OD Manager

We look forward to hearing from you and welcoming talented people who share our passion for improving mental health and changing lives.