Learning Operations Manager

慨正橡扯; Birmingham; On-site; GBP 50,000 - 80,000; Full time

Benefits offered by this job

26 days’ holiday + bank holidays

1 paid volunteering day

Exceptional family leave

Private medical insurance

Robust sick pay

SkillsHub learning platform

External training & apprenticeships

MatchIt! charitable giving

Pennies from Heaven

ULEV car scheme

Dental insurance

Job summary

OneAdvanced, based in Birmingham, is seeking a Learning Operations Manager to drive apprenticeship strategy, governance and levy use while partnering with suppliers and internal teams. You will own budgets, reporting and analytics to provide a clear view of learning outcomes and impact.

You will lead the design and delivery of apprenticeship, internship and graduate programmes, ensuring rigorous governance and measurable ROI in a fast-growing AI-enabled environment.

Qualifications

• Proven experience managing apprenticeship strategy, levy use and provider relationships.
• Strong track record in external learning budget management, supplier evaluation and vendor performance.
• Confidence building and owning learning reporting, dashboards and metrics, with a sharp eye for data accuracy and timeliness.
• Experience supporting annual planning, forecasting and budget tracking within an L&D or People function.
• A genuine curiosity about AI and emerging learning technology, and enthusiasm for helping colleagues build new capability.

Responsibilities

• Lead apprenticeship, internship and graduate strategy, programmes, governance and levy use, ensuring we make the most of every pound invested.
• Manage our apprenticeship providers end-to-end, overseeing compliance and completion rates.
• Manage external training requests, approvals and budgets, keeping spend accountable and outcomes visible.
• Recommend suppliers and evaluate learning outcomes, ensuring every partner and programme earns its place.
• Own learning reporting, dashboards and performance metrics, giving the business a clear, accurate view of what’s working.
• Support annual planning, forecasting and budget tracking for the wider learning function.
• Use data to identify capability gaps and opportunities — including where our AI upskilling agenda needs to go next.
• Act as a trusted operational partner to the People team, bringing structure and consistency to a fast-moving, high-growth environment.

Skills

Apprenticeship strategy

Budget management

Vendor management

Data reporting dashboards

AI/learning tech curiosity

Stakeholder management

Job description

OneAdvanced is moving fast — and we mean that literally. We’re in the middle of an ambitious upskilling and reskilling agenda, underpinned by AI, that’s reshaping how our people learn, grow, and work, and we need a Learning Operations Manager who thrives on pace, rigour, and getting things genuinely done.

You’ll be joining an award-winning People team — recognised as CIPD People Team of the Year and HR Excellence People Team of the Year — inside a business named among the FT's Best Employers in Europe and one of the UK's most innovative companies. This isn't a team resting on its laurels; it's one that keeps raising the bar, and we’re looking for someone who wants to help us raise it further.

If you love running apprenticeship strategy with real rigour, making external learning spend work harder, and turning data into decisions — and you want to do it at a company investing seriously in AI capability across its entire workforce — we’d love to hear from you.

• Lead apprenticeship, internship and graduate strategy, programmes, governance and levy use, ensuring we make the most of every pound invested.
• Manage our apprenticeship providers end-to-end, overseeing compliance and completion rates.
• Manage external training requests, approvals and budgets, keeping spend accountable and outcomes visible.
• Recommend suppliers and evaluate learning outcomes, ensuring every partner and programme earns its place.
• Own learning reporting, dashboards and performance metrics, giving the business a clear, accurate view of what’s working.
• Support annual planning, forecasting and budget tracking for the wider learning function.
• Use data to identify capability gaps and opportunities — including where our AI upskilling agenda needs to go next.
• Act as a trusted operational partner to the People team, bringing structure and consistency to a fast-moving, high-growth environment.

• Proven experience managing apprenticeship strategy, levy use and provider relationships, ideally within a fast-paced, scaling organisation.
• A strong track record in external learning budget management, supplier evaluation and vendor performance.
• Confidence building and owning learning reporting, dashboards and metrics, with a sharp eye for data accuracy and timeliness.
• Experience supporting annual planning, forecasting and budget tracking within an L&D or People function.
• A genuine curiosity about AI and emerging learning technology, and enthusiasm for helping colleagues build new capability.
• Strong stakeholder management skills and the commercial instinct to manage contracts and supplier relationships effectively.
• Excellent organisational skills and comfort managing multiple priorities in a fast-moving, ever-evolving environment.
• A continuous improvement mindset — always looking for the smarter, simpler, more scalable way of doing things.

Wellbeing that means something

• 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
• Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
• Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
• 24/7 Employee Assistance Programme for confidential support
• Private medical insurance for everyone, no medical-history exclusions

Financial benefits that have your back

• Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures
• Income protection: up to 75% salary for 5 years if you ever need it

Grow your career with us

• SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library
• Access to external training and apprenticeships

Making a Difference

• MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger

Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:

• ULEV car scheme with 1,000+ models
• Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover

At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.

OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.

We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.

Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback.Join us and become part of a team that’s powering the world of work and making a real difference.

Learn more atwww.oneadvanced.com