Principal Modern Workplace Consultant
OneAdvanced
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Benefits offered by this job
Job summary
OneAdvanced, based in Birmingham, is seeking a Principal Modern Workplace Consultant to architect, implement, and govern Microsoft 365 and Modern Workplace solutions. You will lead complex projects, define automation, and ensure secure, compliant environments.
You will mentor engineers, author technical docs, and participate in design reviews, contributing to continuous service improvement and governance across customer environments.
Qualifications
- Proven experience architecting, implementing, and supporting Microsoft 365 and Modern Workplace solutions in a managed service or large enterprise environment.
- Outstanding communication skills, able to articulate complex concepts clearly across technical and non-technical audiences.
- Deep understanding of Microsoft Intune, Configuration Manager, Microsoft 365, and Entra services.
- Advanced PowerShell scripting skills and experience automating Microsoft 365 workloads.
- Familiarity with Microsoft Graph API for building and managing configuration programmatically.
- Experience producing and maintaining infrastructure, support, and procedural documentation.
- Ability to lead and contribute to technical design documentation including functional specs and service handover materials.
- Understanding of Incident, Problem and Change Management within the ITIL framework.
- Eligibility to obtain and maintain UK Government Security Check (SC) clearance.
Responsibilities
- Lead and implement complex Microsoft 365 and Modern Workplace projects across customer environments.
- Design and implement automation frameworks to manage Microsoft 365 configuration and compliance.
- Define and maintain configuration baselines, policy standards, and technical documentation.
- Ensure environments align with security and operational standards (ISO 27001, 9001, CIS, Cyber Essentials Plus).
- Mentor and guide junior consultants and engineers, enabling upskilling and knowledge sharing.
- Author technical documentation for solutions and changes for long-term support.
- Participate in design reviews and governance for Modern Workplace architectures.
- Contribute to service improvement initiatives, including monitoring, patching, and governance.
Skills
Tools
Job description
Our IT Managed Services business enables customers to innovate, transform, and seize new opportunities. The Professional Services function delivers structured, outcome-driven technical engagements that help customers design, implement, and optimise modern workplace platforms.
The Principal Modern Workplace Consultant plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice.
This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management.
- Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender.
- Design and implement automation frameworks to manage Microsoft 365 configuration and compliance using Infrastructure as Code principles. Maintain version-controlled, auditable templates for consistent deployments.
- Define and maintain configuration baselines, policy standards, and technical documentation for Microsoft 365 services.
- Ensure customer environments align with relevant security and operational standards, including ISO 27001, 9001, CIS, and Cyber Essentials Plus.
- Mentor and guide junior consultants and engineers, encouraging upskilling, knowledge sharing, and operational readiness.
- Author technical documentation for new solutions and changes, tailored to specific audiences and structured to ensure long-term supportability.
- Participate in design reviews and peer governance for proposed Modern Workplace architectures.
- Actively contribute to service improvement initiatives, including optimisation of monitoring, patching, and configuration governance.
- Proven experience architecting, implementing, and supporting Microsoft 365 and Modern Workplace solutions in a managed service or large enterprise environment.
- Outstanding communication skills, able to articulate complex concepts clearly across technical and non-technical audiences.
- Deep understanding of Microsoft Intune, Configuration Manager, Microsoft 365, and Entra services.
- Advanced PowerShell scripting skills and experience automating Microsoft 365 workloads.
- Familiarity with Microsoft Graph API for building and managing configuration programmatically.
- Experience producing and maintaining infrastructure, support, and procedural documentation.
- Ability to lead and contribute to technical design documentation including functional specs and service handover materials.
- Understanding of Incident, Problem and Change Management within the ITIL framework.
- Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines.
- Demonstrated mentoring and technical coaching skills.
- Eligibility to obtain and maintain UK Government Security Check (SC) clearance.
- Working knowledge of Azure AI services and how they can be applied to customer solutions.
- Ability to advise customers on practical AI use cases, risks, and governance considerations.
- Understanding of how AI capabilities integrate into cloud-native and DevOps-led architectures.
- Experience using AI-assisted tools responsibly to improve solution design, documentation, or operational efficiency.
- Microsoft 365 Certified: Endpoint Administrator Associate (MD-102)
- Microsoft Certified: Identity and Access Administrator Associate (SC-300)
- Microsoft 365 Certified: Teams Administrator Associate (MS-700)
- Microsoft 365 Certified: Copilot and Agent Administration Fundamentals (AB-900)
- Microsoft 365 Certified: Administrator Expert (MS-102)
- 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
- Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
- Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
- 24/7 Employee Assistance Programme for confidential support
- Private medical insurance for everyone, no medical-history exclusions
- Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures
- Income protection: up to 75% salary for 5 years if you ever need it
- SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library
- Access to external training and apprenticeships
- MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
- Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger
Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:
- ULEV car scheme with 1,000+ models
- Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover
At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.
We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.
OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.
Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.
We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.
Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference.
Join us and become part of a team that’s powering the world of work and making a real difference.
Learn more at www.oneadvanced.com
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