Learning Officer

London Borough of Hounslow; Hounslow; On-site; GBP 28,000 - 36,000; Full time

Job summary

The London Borough of Hounslow is seeking a Learning Officer to join the Historic Houses team at Hogarth’s House and Boston Manor House. You will help design, deliver, and administer schools and family learning programmes and support visitors and volunteers.

You’ll work with the Culture Team, coordinate bookings, deliver tours and workshops, and help train Visitor Experience Assistants to run learning elements across both sites.

Qualifications

• Interest in schools, families and young people’s learning in a heritage setting.
• Calm, adaptable and flexible approach to work.
• Ability to maintain an organised set of booking and administrative systems.
• Ability to work with a wide range of delivery stakeholders from freelancers and placement students to staff and volunteers.
• Open and creative approach to designing and delivering activities.

Responsibilities

• Design, deliver and administer schools and family learning programmes.
• Deliver learning elements of public programmes such as tours and workshops.
• Train and support Visitor Experience Assistants to run learning elements across both sites.
• Train and direct the work of volunteers to facilitate bookings for learning programmes.

Skills

Interest in schools, families and y.p.

Calm, adaptable and flexible

Organised booking and admin

Work with freelancers, placement staff

Open and creative activity design

Job description

About Us At Hounslow

We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.

We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

About Our Commitment To Diversity And Inclusion

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer.

We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.

As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.

About The Role

This is an exciting opportunity to be part of the historic houses team as Learning Officer. In this role, you’ll assist in the design, delivery and administration of schools and family learning programmes at the London Borough of Hounslow’s two historic houses, Hogarth’s House and Boston Manor House.

This role will deliver learning elements of the public programmes such as tours and workshops and will assist in training and supporting Visitor Experience Assistants to do the same. The role will also assist in training and directing the work of Visitor Experience Assistants and volunteers to facilitate bookings for the learning programmes at both sites.

About The Team You’ll Be Working In

This role sits within the Culture Team as part of the Historic Houses sub team. The Historic Houses Team manage the two London Borough of Hounslow’s two owned and operated historic houses, Boston Manor House and Hogarth’s House. This team is responsible for the care of these buildings and their collections as well as the public programmes for each site.

This role reports directly to the Learning Managers, who report to the Historic Houses Senior Manager, the head of the Historic Houses team.

About You

• An interest in schools, families and young people’s learning in a heritage setting.
• A calm, adaptable and flexible approach to work.
• Ability to maintain an organised set of booking and administrative systems.
• Ability to work with a wide range of delivery stakeholders from freelancers and placement students to staff and volunteers.
• Having an open and creative approach to designing and delivering activities.

Read more about the work you’ll be doing in the Role Profile.

When Interviews Will Be Held And Who To Contact

The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:

Telephone: [phone]

Interviews for this job will be held during week commencing 14th December 2026.