Our client, based in Birmingham, is currently recruiting for a Learning Commissioning Manager on a 12 month Fixed Term Contract. The purpose of this position is to lead the commissioning, procurement support, supplier management and evaluation of high-quality external learning and development provision, ensuring learning investment is coordinated, evidence-based, cost-effective and aligned to organisational priorities.
The position is due to start ASAP, offers hybrid working and the salary available is up to £56,000 plus very competitive benefits.
The successful candidate must come from a Learning & Development background with significant experience in managing and evaluating external training providers.
Duties will include (but are not limited to):
- Leading the commissioning and procurement support of externally delivered learning and development programmes, including the development of service specifications, outcome measures and commissioning documentation
- Working with stakeholders across academic and professional services areas to identify organisational capability requirements and translate them into clear learning solutions
- Reviewing current suppliers, stakeholder feedback and existing contracts to identify duplication, improve quality assurance and establish a more consistent approved supplier approach
- Managing relationships with external learning providers, consultants and facilitators, including supplier performance reviews, contract review meetings, quality standards and service level agreements
- Maintaining oversight of the commissioned learning portfolio, ensuring delivery is aligned to organisational priorities, workforce development objectives and learner needs
- Developing frameworks to evaluate learning outcomes, value for money, return on investment and measurable organisational impact
- Producing reports, recommendations, business cases and options appraisals to inform future commissioning decisions and service improvements
- Managing budgets associated with commissioned learning activity, including cost modelling, bench marking and financial analysis
- Using data, market intelligence and sector best practice to support evidence-based decision-making and continuous improvement
- Building effective relationships with other universities and exploring shared supplier opportunities where appropriate
Skills, knowledge and expertise required:
- Significant experience of commissioning, procuring, managing or evaluating learning and development programmes or services within a complex organisation
- Strong background in supplier and contract management, including performance monitoring against outcomes, quality standards and service level agreements
- Experience of working with external learning providers, consultants and training suppliers to deliver organisational learning objectives
- Ability to undertake learning needs analysis and translate organisational requirements into commissioned development solutions
- Experience of developing business cases, undertaking cost-benefit analysis and assessing value for money in relation to learning and development investment
- Strong analytical skills with the ability to interpret learning, financial and performance data and produce clear recommendations
- Excellent stakeholder engagement skills, with the ability to influence, challenge constructively and act as a trusted adviser to senior leaders, managers and HR colleagues
- Strong project management, organisational and communication skills, with the ability to manage multiple commissioned programmes and supplier relationships simultaneously
- Commercial awareness combined with a learner-centred and organisational outcomes-focused approach
- Proficient use of Microsoft Office applications and reporting tools, particularly Excel and Power BI or equivalent
- Degree-level qualification, CIPD qualification, relevant Learning and Development qualification or equivalent professional experience would be advantageous
Working hours:
- 37 hours per week
- Monday – Friday, 37 hours – Hybrid working
Please note that you require recent experience to apply for this role.